Lead Contract Performance Manager

Job Description Summary

Job Description

What will you do :

• Own full profit and loss (P&L) performance for your contract portfolio — orders, sales, margin, and cash — while acting as the primary point of contact for assigned customers.
• Lead contract administration and fulfillment, including negotiations, interpretation of terms and conditions (T&Cs), payment terms, division of responsibilities, and liquidated damages (LD) and bonus structures.
• Plan and coordinate outage execution: developing scope, partnering with FieldCore on scheduling, managing parts and repair planning, and leading pre-outage, post-outage, and milestone review meetings, including lean outage workouts for major projects.
• Guide resolution of emergent and forced outages — submitting Service Now (SN) cases, sharing technical documentation such as Technical Information Letters (TIL) and Service Bulletins (SB) with customers, and managing warranty considerations and commercial concessions.
• Maintain accurate records across EventVision, the Field Service Portal (FSP), and Oracle Field Services (OFS), including customer invoicing and credit note processing.
• Partner with customer operations and maintenance (O&M) teams to improve plant reliability, availability, and efficiency, and respond to customers' technical questions.
• Champion quality and environment, health and safety (EHS) standards at every customer site you support.

What will you bring:

• A bachelor's degree in engineering is required.
• 3 years of experience in services and operations, customer-facing project management, or complex matrixed leadership.
• Fluency in both Arabic and English, with strong oral and written communication skills across all levels of a customer's and GE Vernova's organization.
• Willingness to travel to customer sites as needed based on business requirements.

What will make you stand out:

• Previous experience in power generation services is a plus.
• Experience in the power services industry, including planning and executing outages.
• Working knowledge of Contractual Service Agreements (CSA) and related commercial processes.
• Experience partnering directly with customer leadership teams, with strong financial, commercial, and interpersonal skills.

Why GE Vernova

GE Vernova employees rise to the challenge of building a world that works. We offer a robust, competitive benefits package designed to support your performance and your personal and family needs, along with ongoing opportunities for on-the-job learning and career development.

Additional Information

Relocation Assistance Provided:No