Lead Business Analyst

We are seeking aLead Business Analyst to drive end-to-end requirements and delivery support for a cross-functional software development team. You will align business and technical stakeholders, guide UAT and release readiness, and ensure high-quality traceability from discovery through deployment.

Responsibilities

• Lead requirements elicitation to capture business and functional needs
• Define success criteria and acceptance criteria for initiatives
• Document current-state and future-state workflows, processes, and system needs
• Translate business needs into clear requirements for technical teams
• Coordinate stakeholders and run sessions to clarify scope, feedback, and expectations
• Track delivery progress, KPIs, risks, dependencies, and action items
• Plan and facilitate UAT, document results, and obtain business sign-off before release
• Maintain requirements traceability through design, development, testing, and deployment
• Validate requirements implementation and resolve ambiguities with teams
• Produce user-facing documentation for new functionality and process changes
• Capture lessons learned and recommend process improvements
• Collaborate across shifted hours up to 2 PM CST

Requirements

• 5+ years of business analysis experience on software development projects
• Advanced stakeholder management experience across business, product, and technical groups
• Strong requirements lifecycle management skills including traceability and validation
• Strong data analysis skills to define and report KPIs and delivery metrics
• Agile or hybrid delivery experience with tools such as Jira and Confluence
• Strong documentation skills for requirements, process flows, user guides, and project artifacts
• Upper-Intermediate English (B2) proficiency for meetings, documentation, and stakeholder communication

Nice to have

• Business Analysis certification such as CBAP or PMI-PBA
• Project Management certification such as PMP or CSM
• Experience with enterprise-scale software products
• Experience with system integration or modernization initiatives
• Experience with change management frameworks and methodologies