Lead, AI Platform Engineer

At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future.

Join a team that has received numerous awards for being a top place to work:TruStage awards and recognition

Job Responsibilities:

List of general activities, duties and/or tasks typically performed within the job.

• Design, build, and operate enterprise AI, MLOps, and LLMOps platform capabilities supporting model development, deployment, and lifecycle management.
• Implement standardized, end-to-end AI pipelines including data ingestion, training, evaluation, approval workflows, deployment automation, and monitoring.
• Create reusable platform templates and reference architectures for common AI patterns such as predictive ML, GenAI, RAG, and agentic workflows.
• Embed security, privacy, and AI governance controls directly into platform services using policy-as-code and automated guardrails.
• Implement platform observability, reliability engineering practices, SLIs/SLOs, logging, metrics, alerting, and incident response for AI services.
• Partner with AI Governance, Risk, Legal, Privacy, and Security teams to ensure responsible AI practices, auditability, and regulatory readiness.
• Provide technical leadership for AI platform roadmap planning, backlog prioritization, and delivery sequencing.
• Optimize platform performance, cost, and capacity for AI workloads, including compute allocation and scaling strategies.
• Enable adoption through documentation, onboarding materials, and internal enablement for delivery teams.

The above statement of duties is not intended to be all inclusive and other duties will be assigned from time to time.

Job Requirements:

List of general education, background and experience, knowledge, skills, and abilities typically required to effectively perform the responsibilities of the job. Also include any required licenses and/or designations.

• Bachelor’s degree in computer science, engineering, data science, or related technical field, or equivalent combination of education and/or related professional work experience; advanced degree preferred.
• 7+ years of experience in platform engineering, DevOps/SRE, cloud infrastructure, or software engineering, with at least 3 years supporting AI/ML platforms.
• Hands-on experience with CI/CD, infrastructure-as-code, containerization, and cloud-native architectures.
• Working knowledge of AI/ML and GenAI delivery patterns, including model lifecycle management and evaluation concepts.
• Experience implementing secure access patterns, secrets management, and role-based provisioning for enterprise platforms.
• Strong collaboration skills and ability to translate requirements across engineering, governance, and business stakeholders.
• Preferred:
  • Experience building or operating enterprise AI platforms leveraging Azure AI services or comparable cloud offerings.
  • Familiarity with responsible AI and governance practices in regulated environments.
  • Experience supporting internal developer platforms or enterprise self-service tooling.
  • Prior experience in insurance, financial services, or other regulated industries.

If you’re ready to help make a difference, apply today. A resume is required to apply. TruStage may process applicant information using an Artificial Intelligence (AI) tool. This tool automatically generates a screening score based on how well applicant information matches the requirements and qualifications for the position. TruStage recruiters use the screening score as a guide to further evaluate candidates; the score is one component of an application review and does not automatically determine whether a candidate moves forward. Candidates may choose to opt out of this process.

Compensation may vary based on the job level, your geographic work location, position incentive plan and exemption status.

Base Salary Range:

At TruStage, we believe a sound, inclusive benefits program is of vital importance, along with a flexible workplace that allows for work-life balance, career growth and retirement assistance. In addition to your base pay, your position may be eligible for an annual incentive (bonus) plan.  Additional benefits available to eligible employees include medical, dental, vision, employee assistance program, life insurance, disability plans, parental leave, paid time off, 401k, and tuition reimbursement, just to name a few. Beyond pay and benefits, we also recognize that flexibility, including working in a place you prefer, is essential to caring for our employees.  We will continue to strive to offer flexibility and invest in technology and other tools that will make hybrid working normal rather than an exception, so that when “life happens,” you can focus on what’s most important.

Accommodation request

TruStage is a place where everyone can bring their best self and thrive. If you need application or interview process accommodations,please contact theaccessibility department.