Laundry Seamstress

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture.

Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?

• We offer excellent benefits and perks including one free meal per shift and free theme park access.
• We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
• We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
• We invest in training and development opportunities for all team members.
• We promote social responsibility by being a good neighbor in the community.
• We care for you, just as we care for others.

Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

About Universal Terra Luna Resort

Join the team, where you’ll guide guests through new worlds of discovery in a universe of thrills and adventure.

What We’re Looking For:

A skilled and detail-orientedLaundry Seamstress who ensures all uniforms, linens, and fabric items meet Loews’ high standards of quality and presentation. You’ll perform alterations, repairs, and sewing tasks, maintain inventory of sewing supplies, and collaborate with Laundry and Housekeeping teams to keep garments and textiles in top condition.

Who You Are:

• Craftsmanship Expert: You take pride in precise stitching and professional garment care.
• Detail-Oriented: You notice imperfections and correct them with skill and efficiency.
• Organized & Reliable: You manage multiple repair and alteration requests with accuracy.
• Collaborative Partner: You work closely with Laundry, Housekeeping, and Uniform Room teams.
• Creative Problem Solver: You adapt techniques to handle a variety of fabrics and garment types.
• Veterans and military spouses are encouraged to apply.

What You’ll Do:

• Reports to work as scheduled, in proper uniform, in accordance with the company’s personal appearance standards 
• Follows OSHA regulations and all policies and procedures as set forth by the Housekeeping department 
• Alters and repairs linens, uniforms, curtains, drapes, bedspreads, and pillows 
• Repairs garments delivered by Laundry (example:  replaces missing button on shirt) 
• Answers and places phone calls to guests regarding needed repairs 
• Occasionally visits guestrooms to measure guests to perform clothing alterations or repairs 
• Unpacks new uniforms and inspects them for quality and size 
• Inscribes new uniforms with identifying marks with marker 
• Hangs up uniforms 
• Participates in Orientation meetings to size new employees for uniforms 
• Maintains employee records regarding number of uniforms issued, size, repairs completed, etc. 
• Frequently works near moving mechanical parts 
• Encourages a positive attitude among employees and treats guests and other employees with courtesy and respect 
• Applies excellent guest relations skills when interacting with guests and staff 
• Attends all department meetings as scheduled 
• Performs all duties in a timely and professional manner 
• Maintain regular and reliable attendance in alignment with company standards and operational needs.  
• Embrace flexibility by performing other duties as assigned to support team and organizational goals.   

General

• Promotes and applies teamwork skills at all times 
• Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance 
• Is polite, friendly, and helpful to guests, management and fellow employees 
• Executes emergency procedures in accordance with hotel standards 
• Complies with required safety regulations and procedures 
• Attends appropriate hotel meetings and training sessions 
• Maintains cleanliness and excellent condition of equipment and work area 
• Complies with hotel standards, policies and rules 
• Recycles whenever possible 
• Remains current with hotel information and changes 
• Complies with hotel uniform and grooming standards 

Qualifications

• Previous experience as a seamstress, with tailoring, or garment alterations required.
• Basic computer skills required.
• Familiarity with Microsoft Suite and InvoTech preferred.
• Must complete OSHA-mandated safety training within the first 30 days of employment.
• Position requires the ability to communicate effectively in English, both verbally and written, with team members, leaders, and guests.       
• Position requires flexibility to work a varied schedule, including days, nights, weekends, and holidays, as scheduled.
• Position requires the ability to lift, push, and pull 50+ pounds repetitively throughout shift.