Workstream Lead – Lead to Cash (L2C) Sales & Service (f/m/d)

Responsibilities / Tasks

As theWorkstream Lead Lead to Cash (L2C) (f/m/d), you will drive the design, implementation, and stabilization of the L2C scope within the globalTransform360 Wave 4program. You will ensure alignment between business requirements, global process standards, and rollout activities while collaborating with business, IT, and external implementation partners.

• Lead the global L2C workstream across all project phases from design through hypercare
• Own the successful delivery of the Lead-to-Cash scope and ensure alignment with the global template
• Drive process and solution design decisions in collaboration with key stakeholders
• Coordinate cross-functional topics and dependencies with other workstreams
• Manage risks, issues, and escalations within the L2C domain
• Oversee testing activities (FUT, SIT, UAT) and ensure business readiness for go-live

Your Profile / Qualifications

• Strong experience in Lead-to-Cash (L2C) processes and related business functions
• Proven leadership experience in global or multi-country transformation projects
• Ability to translate business requirements into effective process and system solutions
• Strong stakeholder management and communication skills
• Experience working with system integrators and global delivery models.
• Fluent in English; additional languages are a plus

Scope of Responsibility

• Sales Order Management (SD)
• Service Management (SM) & Field Service Management (FSM)
• Customer Experience Solutions (CX/C4C)
• E-Invoicing & Digital Reporting Compliance (DRC)
• Customer Master Data, Pricing & Contract Management
• End-to-end integration of sales and service processes

What we offer:

• Work in a supportive, appreciative, and international team
• A modern work environment with flexible work options to ensure a healthy work-life balance
• A wide range of personal and professional training and development opportunities to support your career
• Company pension scheme and accident insurance
• 30 vacation days per year plus December 24th & 31st off
• Employee benefits such as discounts on gym memberships, language courses, etc.
• Subsidized job bike scheme
• Good public transport connections with travel allowance
• One additional day off for volunteering
• Global bonus program

Did we spark your interest?
Then please click apply above to access our guided application process.