KS Community Impact Coordinator

POSITION SUMMARY

The KS Community Impact Coordinator serves as a brand advocate for the Credit Union and plays a key role in enhancing the organization’s visibility, reputation, and community presence throughout assigned Kansas markets. This position is responsible for executing an established calendar of sponsorships, partnerships, and community events while also identifying and implementing innovative opportunities to expand community impact and brand awareness.

The Community Impact Coordinator builds and maintains strategic relationships with community organizations, nonprofits, educational institutions, and business partners. The role supports market-specific outreach initiatives, assists in the development of localized marketing efforts, and drives business growth through referrals to branches and internal departments.

We recognize that in order to meet the needs of our communities, we must represent our communities. Our success relies on creating a culture where we have diverse perspectives and a true sense of belonging. This is a journey, and we pledge to do more than simply check the box. 

  When you join the Meritrust team, your benefits will include: 

• Comprehensive medical insurance plan 

• Dental and vision insurance 

• Generous paid-time-off 

• 12 paid holidays 

• 401(k) plan 

• Wellness program 

• Tuition assistance 

• Employee loan discount 

• Employee Assistance Program (EAP) 

• Life and disability coverage 

What sets working for Meritrust apart? 

• Career development and pathing opportunities to move into leadership roles or other lines of business within MCU such as Commercial Lending, Finance, Marketing, Underwriting, Member Solutions, Training, Human Resources, and more. 

• Supportive and engaging work environment. 

• A wellness and sustainable work culture that puts family, Mother Nature, our community, and your health first. 

• A work environment that encourages personal as much as professional growth, teamwork to make the dream work, and treating everyone equally. 

• Studies have shown that individuals from marginalized and or historically underrepresented groups may be less likely to apply for jobs unless they meet every one of the qualifications listed. We are most interested in finding the best candidate for the job. We would encourage you to apply for a job at Meritrust Credit Union, even if you don’t meet every one of our qualifications listed. 

This is a full-time position working 40 hours a week, Monday-Friday 9:00am - 5:00pm with occasional weekends and evenings.

ESSENTIAL FUNCTIONS

The following duties are representative of the position and are not intended to be all-inclusive: 

• Collaborate with community partners and organizations within assigned service areas to ensure timely, accurate, and effective communication regarding sponsored or supported events. 
• Plan, organize, and execute community sponsorships and events, including internal and external communications, payment coordination, employee volunteer recruitment, collateral management (logos, signage, flyers, giveaways), and photo capture for social media and marketing use. 
• Coordinate and support community outreach programs and special events that enhance public perception and promote the Credit Union’s products and services. 
• Assist with planning and execution of larger, long-term brand sponsorships (e.g., sports teams, venues, or multi-year partnerships) to maximize marketing exposure and business development opportunities. 
• Maintain accurate community relations tracking and documentation for marketing analytics, compliance reporting, and internal reporting purposes. 
• Represent the Credit Union in person at community events, check presentations, partner meetings, and public gatherings on a regular basis. 
• Recruit, schedule, and organize employee volunteers for community service and business development events. 
• Promote Credit Union products and services at community events and provide market feedback to Growth Strategies, Marketing, and branch leadership teams. 
• Support execution of initiatives outlined in business development and community sponsorship plans aligned with corporate strategy. 
• Build and maintain professional, trusted relationships with key community leaders, nonprofit organizations, business partners, and educational institutions. 
• Serve as staff liaison to designated community groups or organizations identified as strategic priorities within the market. 
• Ensure all activities align with Credit Union brand standards, policies, and regulatory requirements. 
• Perform other duties as assigned. 

Qualifications

Education/Certification 

• Bachelor’s degree in communications, Marketing, Business Development, Community Development, or a related field preferred.
• Equivalent combination of education and experience may be considered.

Required Knowledge         

• Knowledge of community engagement principles and relationship-building best practices. 
• Understanding of event planning, logistics, and sponsorship management. 
• Familiarity with volunteer recruitment, coordination, and engagement strategies. 
• Basic knowledge of marketing, branding, and communication techniques. 
• Awareness of financial institution or credit union culture and member-focused service models preferred. 

Experience Required          

• Minimum of two (2) years of experience in event planning, community outreach, volunteer coordination, sales, marketing, or business development.
• Demonstrated success in providing excellent member or client service.
• Experience collaborating with cross-functional teams to plan and execute successful events and initiatives.
• Experience representing an organization in public or community-facing settings preferred.

HARD/TECHNICAL SKills/Abilities

• Ability to manage multiple events, sponsorships, and deadlines simultaneously. 
• Strong written and verbal communication skills, including public speaking and relationship-building. 
• Ability to cultivate and maintain relationships with community partners, volunteers, and internal stakeholders. 
• High attention to detail with strong documentation and tracking abilities. 
• Ability to anticipate challenges and adapt plans to ensure successful execution of events. 
• Proven ability to work effectively with internal teams and external partners. 
• Proficiency with Microsoft Office applications and familiarity with spreadsheets, tracking tools, and social media platforms. 
• Ability to represent the Credit Union positively in the community, including evenings and occasional weekends as required. 

WORKING CONDITIONS

• Standard office conditions
• Low to moderate noise
• Limited lifting up to 25 lbs.

This description has been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Essential functions, requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions.  In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive.  Additional functions and requirements may be assigned by supervisors as deemed appropriate. 

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals.  However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

The Credit Union believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties, qualifications, and job scope, but not limit the incumbent. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.

Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.