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Company Overview:  

Roller Rabbit weaves an enchanting tale of a magical rabbit through its handmade products, spanning from ready-to-wear to iconic sleepwear. These creations not only foster wonder, optimism, and the warmth of a trusted friend but also embody our brand's roots in originality. Roller Rabbit is more than a fashion label; it's an approachable, endearing, and endlessly intriguing lifestyle that captures the magic in every moment. As a niche-upscale fashion brand, Roller Rabbit operates eleven brick-and-mortar stores and a thriving e-commerce platform, driven by a mission to enrich vibrant lives with clothing and accessories that inspire dreams, uplift spirits, and commemorate moments with loved ones. 

SALES GENERATION/CLIENT EXPERIENCE 

• Meet and exceed daily sales targets while providing the highest level of customer service. 
• Demonstrate in-depth product knowledge and communicate product features and benefits during the selling process. 
• Build and maintain a loyal client base, and retain customer loyalty by providing clients with personalized service. 
• Maintain a keen interest in the fashion industry, interior design, and market trends. 
• Give weekly product feedback to the Store Manager on product selling, customer feedback, etc. 
• Effectively capture and record client contact information in both personal client book and brand database. 
• Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction. 
• Maintain consistent communication with clients for special store activity: new product arrivals, in-store events, and promotions. 

OPERATIONS

• Assist in all operational tasks, including visual merchandising. 
• Opening/Closing responsibility. 
• Keep selling floor and merchandise neat, organized, and stocked. 
• Assist in processing shipment when received. 
• Manage cash register functions with accuracy. 
• Follow all company policies and procedures. 
• Assist in weekly visual merchandising directives. 

QUALIFICATIONS 

• Must have at least 1 year of retail experience. 
• Must be able a quick learner 
• An individual who possesses drive, is goal oriented, and has an entrepreneurial outlook. 
• Flexibility and dependability with schedule, including weekends and holidays 
• Must be able to lift 15-20 pounds 
• Great time management and able to handle multiple priorities at once. 
• Strong communication skills, interpersonal skills. 
• Polished and professional demeanor. 
• Must have excellent written and verbal skills. 
• Ability to use Microsoft Office programs. 

Benefits: 

• Competitive PTO package for Full Time employees 
• Roller Rabbit discounts and annual allowance  
• Comprehensive health, vision, and dental care, along with FSA/HSA benefits for Full Time employees