Key Account Manager

Responsibilities:

Account Development:

· Work with team to develop proposals that address client needs, concerns, and objectives.

· Develop new business contacts (building the company's image and customer relations).

· Participate in pricing the solution / service, preparation and presentation of price offers, negotiations of cooperation terms within the adopted principles

· Implement new projects in close cooperation with the technology department and the graphics department.

· Handle objections by clarifying, emphasizing agreements, and working through differences to a positive conclusion. Use a variety of styles to persuade or negotiate appropriately.

Client Retention:

· Present new products and services and enhance existing relationships.

· Work with technical staff, analytics group, marketing, and other internal colleagues to meet customer needs.

· Arrange and participate in internal and external client debriefs.

Account Planning:

· Track market label development and changes, search for potential customers and monitori competitors' activities.

· Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.

· Present to and consult with management on business trends with a view to developing new services, products, and distribution channels.

· Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.

Administrative:

· Submit progress reports and ensure data is accurate.

· Enter and manage data accurately within the company’s CRM or other sales management systems.

· Forecast and meet sales targets, prepare and co-create and implement established sales plans in terms of sales volume and profitability.

· Track and record activity on accounts.

Qualifications:

· several years of experience in B2B sales, make to order (packaging industry) documented with appropriate results, with particular emphasis on flexo and digital printing

· 'B' category driving license required

· knowledge of English language at a level enabling business communication

· communication and negotiation skills (building win-win situations with clients)

· ease of establishing contacts

· communication skills and independence

· ability to quickly adapt to new situations

· understanding the dynamics and requirements of the customer / packaging market

· analytical skills (assessment of sales levels, profitability, etc.)

· very good organization of work