Operations Generalist I

The Operations Support team is a global resource dedicated to supporting the Operations and Marketing Teams throughout the entire exhibition cycle. Our team collaborates closely with all functions and systems to provide effective and efficient support, ensuring the successful delivery of our exhibitions. Each member is well-versed in the following tasks:

Operations Administration:

• Salesforce – managing show inbox
• Custom booth stand checks
• Weekly and end of show reporting
• Stand plan checks
• Stand plotting
• Manual set up including operations page set up and updating
• Collation of Order Forms
• Extraction of exhibitor list and floorplan
• Setting up Box folder
• Contractor Registration & Site Induction
• Exhibitor responsibility form
• Post show report
• Post show data input – Accident and incident reports

Event Management:

• End-to-end Operations Process
• Offices & Meeting Rooms Management
• Supplier Set-up (MSA & TPSAQ)
• Schedule of Works Compliance
• Uploading of Logo, Addendum, Rules and Regulations
• Salesforce Terms and Conditions Update
• Salesforce Entries
• Barter Management
• E-Signature Distribution
• Proofing of Printed/Digital Collaterals (Show Catalogue)

Event Operations:

• Artwork (Pavilion Stands)
• AV Feature & Digital Signage
• Catering
• Crates & Safety A Frames Tracker
• Furniture
• Floral
• Health & Safety Folder
• IT & Comms
• Nameboard List
• Onsite IT Equipment
• Onsite Prep
• Onsite Distribution
• Ordering Equipment Hire - Safes
• Post Show Reports
• Smartsheet Workspace Set Up
• Stand Packages
• Temp Staff
• QR Code Creation
• Official Contractors Public Liability Certificates
• IOSH Training
• Hi-Vis
• Radios
• Contractor Wristbands
• Collating of overseas shows Health & Safety Information

Qualifications:

• Bachelor's degree holder

• At least 1-2 years of relevant experience

• Event operations experience would be an advantage

• Strong time and project management skills

• Excellent written and verbal communication skills

• Experience in an event / exhibition background would be an advantage

• Good IT skills including Microsoft Office applications and Salesforce

• Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.

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