Subject Matter Expert

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

We are looking for aSubject Matter Expert (SME) – Patch and Remediation to join our team. This is a hands-on technical role focused onvulnerability remediation, patch management, endpoint management, and IT remediation practices.

The SME will work closely withcustomers, sales, support, engineering, and product teams to demonstrate solutions, solve technical challenges, support evaluations, and help customers successfully adopt Qualys remediation capabilities.

The ideal candidate should be able to combinedeep technical knowledge with strong customer-facing and communication skills. The candidate should be comfortable getting hands-on with remediation problems, demonstrating solutions, working with customers, and translating real-world requirements into practical technical solutions.

Responsibilities

• Demonstrate profound subject matter expertise invulnerability remediation, including patching, mitigations, and scripting.
• Act as thevoice of customers, delivering value-centric demonstrations and advising customers on best practices for deployment.
• Act as a trusted advisor and evangelist forQualys TruRisk Eliminate products, leveraging hands-on experience in the remediation and IT domain, along with an understanding ofCTEM and vulnerability management.
• Collaborate proactively withsupport and engineering teams to resolve issues and troubleshoot design and deployment challenges.
• Assist the sales team in responding toRFPs/RFIs, drive customerBeta and POC engagement, and ensure success.
• Create targeted technical content, includingpitch decks, use cases, demo videos, feature blogs, and solution briefs.
• Deliversales and partner training with impeccable content, keeping the team updated on the latest features and capabilities.
• Analyze thecompetitive landscape, develop competitive intelligence documents, and train sales teams on positioning Qualys products against competitors.
• Collaborate withProduct Marketing to create product collateral and demos.

Required Qualifications

• 2+ years of experience in solution engineering, pre-sales systems engineering, or field evangelism, with a background inIT best practices or scripting being a significant advantage.
• Proficiency inpatching and endpoint management.
• Hands-on experience with scripting, includingBash/Shell, PowerShell, and Python.
• Experience withCTEM and Vulnerability Management.
• Experience withdeployment tools.
• Hands-on experience withWindows, Linux/Unix, and Mac operating systems is a must.
• Excellentanalytical, written, and verbal communication skills, with the ability to explain complex requirements in simple terms.
• Comfortable with conflicts and capable ofinfluencing cross-functional teams without formal authority.
• Bachelor's/Master's degree inComputer Science, Computer Engineering, or equivalent experience.

Join Us

This role offers a unique opportunity to be a key player in thesecurity market within a world-class technology company. If you're excited about making a difference and securing the future of cloud and container services, we want to hear from you.