Junior Lab Support Engineer

Job Location: Gdansk, Poland. On-site.

Job Summary:

Key Responsibilities:

• Monitor DUT and platform health usingGrafana, Zabbix, ELMO, and other monitoring tools.
• Execute predefined troubleshooting and machine recovery procedures.
• Install and configureWindows and Linux operating systems.
• Perform manual and automated firmware flashing and basic system diagnostics.
• Assemble hardware, replace components, and perform hardware upgrades.
• Provision systems and prepare test environments for validation activities.
• Perform rack installation, cable management, and equipment relocation.
• Verify machine health and readiness following setup or recovery activities.
• Maintain hardware inventory and update asset management systems.
• Support equipment logistics and day-to-day lab operations.
• Document troubleshooting and recovery activities.
• Escalate complex technical issues to experienced engineers.
• Support operational KPIs related to monitoring, hardware setup, inventory, firmware flashing, debugging, and machine recovery.

Required Skills & Experience:

• Basic knowledge ofcomputer hardware, operating systems, and networking.
• Hands-on experience with or good understanding ofWindows and Linux.
• Understanding of hardware components, assembly, and troubleshooting.
• Ability to follow technical procedures and perform system recovery activities.
• Basic understanding of firmware installation and system configuration.
• Good documentation, communication, and problem-solving skills.
• Willingness to work onsite in a hands-on validation lab environment.

Preferred Skills:

• Previous experience or internship inIT support, hardware support, validation, test, or lab environments.
• Familiarity withGrafana, Zabbix, ELMO, or similar monitoring tools.
• Exposure to firmware flashing, server/workstation setup, or hardware diagnostics.
• Basic scripting knowledge inPython, Bash, or PowerShell.
• Familiarity with inventory or asset management processes.

Education