Technical Operations Manager, Data Center Operations, Third-Party Data Centers

About the job

The Data Center team designs and operates some of the most sophisticated electrical engineering, mechanical engineering and HVAC systems in the world. Facilities Technicians at Google data centers operate, monitor and support physical facilities conditions. Some of these duties will include heating and cooling of air and water, power supply, generators, UPS systems, electrical distribution and control and monitoring systems. You regularly help inspect, maintain and repair various data center systems such as piping and non-critical electrical or mechanical system components). You provide daily assistance to senior technicians as you read blueprints/schematics, conduct tours of systems and assess their working order.

As an advocate for best practices, you develop creative approaches to reducing operational costs while improving overall data center efficiency. You ensure that environmental and safety standards are consistently met, identifying problems and making repairs quickly. In emergency situations or abnormal conditions, you manage data center performance issues and outages to minimize the recovery time from failures.

The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.

We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.

Minimum qualifications:

• Associate's degree, trade school certification, or other certified training in a related technical field, or equivalent practical experience.
• 9 years of years of experience in Electrical, Mechanical/Heating Ventilating and Air Conditioning (HVAC), or controls experience in an industrial/commercial environment.
• 3 years of experience in a data center or facilities environment.
• Experience managing incident response, troubleshooting, or emergency operations for critical facility infrastructure.

Preferred qualifications:

• Bachelor’s or Master's degree in Industrial Engineering, Electrical Engineering, Mechanical Engineering, Engineering Management, or Reliability Engineering, or a related field.
• Experience communicating effectively with all levels of the organization, including executives.
• Experience with reliability centered maintenance and in engineering.
• Ability to forecast resource requirements in a data-driven way.

Responsibilities

• Drive the continuous improvement and certification of critical equipment operations, partnering with third-party vendors to validate and optimize site-level procedures.
• Advocate for global compliance initiatives, analyzing cross-regional data and holding external partners accountable to Google's rigorous design standards and project schedules.
• Oversee critical facility operations and incident response protocols, proactively mitigating operational risks and directing root-cause analyses for any site excursions.
• Direct third-party facility operations to ensure strict adherence to Google's global maintenance programs, actively identifying opportunities to elevate baseline policies.
• Formulate and execute site-level strategies to optimize operational expenditure (OpEx), maximize infrastructure efficiency, and advance Google's environmental sustainability goals.