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Regional Product Expert, Japan

Xsolla
🇯🇵 Japan
On-site
16 months ago
  • Salesforce
  • Jira
  • AI
16 months ago
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ABOUT YOUWe are looking for a Regional Product Expert to supports Sales, Product, Product Marketing, and Partners across Xsolla’s monetization products. This role drives growth by enabling effective sales execution, supporting complex deals, and ensuring product readiness at the regional level. Acting as the “local voice” of the Monetization organization, the expert gathers market insights and partner feedback to inform global product and strategy decisions for Xsolla’s PC and mobile offerings. This role will be based out of our Japan office and is onsite. ABOUT USXsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visitxsolla.com.

Responsibilities

  • Partner with the regional Sales team to ensure product knowledge, positioning, and value articulation are effectively communicated in all customer interactions.
  • Partnering with Product Marketing: Deliver localized enablement sessions, playbooks, and deal-support resources aligned with the global sales enablement strategy. Support go-to-market readiness for new product launches and updates, ensuring local alignment with global product narratives. Maintain awareness of regional competitive offerings and tailor enablement materials to local market needs.
  • Collaborate with Sales and Product Growth Support leadership to identify and accelerate high-impact opportunities.
  • Provide tactical deal support by aligning customer requirements with product capabilities and value propositions.
  • Serve as a trusted advisor in deal strategy discussions, helping teams overcome objections and optimize monetization outcomes.
  • Coordinate with Product and Engineering when unique partner requests or technical blockers arise.
  • Monitor and report on product adoption, deal velocity, and partner engagement within the region.
  • Coordinate with the Sales Team to ensure data accuracy within Salesforce and related systems to ensure visibility into pipeline health and performance metrics.
  • Share recurring insights on regional trends, customer needs, and emerging opportunities with Product Growth Support leadership.
  • Contribute to business reviews with structured data and qualitative feedback to guide prioritization and resource allocation.
  • Act as a liaison between regional field teams and Product leadership to communicate partner feedback and product improvement opportunities.
  • Participate in structured feedback loops to ensure that customer use cases and regional needs inform roadmap planning.
  • Support documentation of use cases, blockers, and success stories to help refine global product strategy.
  • Collaborate with Product Marketing on refining messaging and positioning for regional relevance.
  • Adopt and maintain best practices in tools and workflows (Salesforce, Jira, internal dashboards, AI-driven analytics).
  • Ensure consistent communication and coordination with counterparts in other regions to promote global alignment.
  • Contribute to process improvements and tool optimization that enhance deal efficiency and data visibility.
  • Participate in global readiness meetings and feedback sessions to share learnings and standardize execution.
  • Stay informed on local industry trends, competitor activities, and partner sentiment to anticipate changes in market dynamics.
  • Represent Xsolla’s monetization products in customer and partner discussions, trade shows, or industry events within the region.
  • Provide qualitative intelligence to leadership to support market-entry decisions, product prioritization, and pricing strategies.

Qualifications & Skills

  • Experience as a Product Owner, Product Manager, Product Evangelist or similar for 5+ years
  • Experience in the PC and mobile gaming industry (development, publishing or platforms)
  • Understanding of monetization models in the local market including Subscriptions and LiveOps
  • Awareness of D2C cases: Web Shops, external top-ups, in-game campaigns
  • Experience interacting with B2B clients and/or publishers
  • JLPT N1 (native-level) or N2 (full working professional) Japanese language proficiency required for client communication, stakeholder management and business documentation.
  • Strong English proficiency required for collaboration with global teams and international stakeholders

Bonus Points

  • Work experience in an international company
  • Experience in bringing a global product to the Japanese market
  • Experience with BI / analytics / A/B testing / marketing
  • Understanding of Japanese legislation regarding advertising, gacha, children and online payments
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws including the Act on the Protection of Personal Information (APPI), Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact:careers@xsolla.com
Explore more opportunities at:https://xsolla.com/careers

Regional Product Expert, Japan · Xsolla

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