Employment Specialist (limited-term)

ROLE & RESPONSIBILITIES:

• Ensure services, which support and strengthen clients’ motivation and capacities to become self-supporting, are provided in a planned, effective, and timely manner to eligible clients  
• Provide assessment of client’s skills and experience and develop an employment plan with reasonable employment goals and strategies that will lead to employment  
• Make contact with refugees enrolled in the program through office visits and telephone calls (and home visits when necessary) until case closure   
• Document activities through timely case notes which reflect the current status  
• When appropriate, refer clients to other resources including childcare providers, DMV, medical care, job training, transportation information, and other sources and services that will remove identified barriers to employment  
• Provide job counseling and assist clients in developing effective job applications, resumes, and interview techniques  
• Represent World Relief to area employers as a desirable source of workers, acting as liaison between employer and client to ensure good employer relationships  
• Instruct two-hour Job Readiness Class once each week using the prepared curriculum, keep curriculum up to date  
• Enroll clients into relevant programs including completing assessments and developing service plans to track progress of goal achievement  
• Assist clients in accessing community resources   Provide orientation on various life skills topics (budgeting, paying rent/utilities, riding the bus, scheduling medical appointments, etc.)  
• Ensure enrollment in ESL courses when applicable  
• Assist clients with appointments, financial literacy, and goal-oriented individualized service plans  
• Ensure security of full-time employment and offer transportation solutions of clients within their first 5 years in the USA  
• Orientation to culture and expectations of work in the US  
• Counseling clients about benefits of early employment  
• Monitor client’s ELT attendance to increase employability  
• Follow up with clients after job placement to address areas of concern and ensure continued employment  
• Participate in the design and execution of programs or courses geared toward client development for increased employability and skills  
• Maintain and complete detailed and accurate records of client files, case notes, and reporting records and submit monthly program reports

JOB REQUIREMENTS:

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World ReliefsCore Beliefs,Statement of Faith,Christian Identity andNational Association of Evangelicals' For the Health of The Nation document
• Computer literate, with proficiency in MS Office (Outlook, Excel, and Word) and internet applications required  
• High School Diploma  
• 2 years’ relevant experience such as direct services and case file maintenance  
• Valid driver’s license, and reliable transportation
• Prior multicultural experience  
• Experience in a social service setting assisting people in need
• Demonstrated understanding of case management processes; extremely detail-oriented, excellent time management skills

PREFERRED QUALIFICATIONS:

• Previous case management experience preferred   Skill and sensitivity working with people from various backgrounds and beliefs  
• Ability to work with minimum supervision and resolve problems/issues promptly and effectively   Ability to work well on a team in a synergistic work environment, a flexible and motivated team player  
• Ability to prioritize, multi-task, and organize in a fast-paced and fluid environment
• Proficiency in Spanish, Swahili, Dari, Pashto, Burmese, Karen, or Chin is highly desired