Lead Barista

Thuma is looking for a Lead Barista to join our new Cherry Creek team. Reporting to the Store Manager, this position will play a pivotal role in the seamless functioning and overall success of Thuma at Cherry Creek. 

We are seeking a skilled and passionate Lead Barista to be the heart and soul of our cafe experience. As our Lead Thuma Barista, you'll be an integral part of creating a warm, inviting atmosphere, serving exceptional coffee, and providing top-notch customer service and upholding standards within the cafe team.

Key Responsibilities

• Be an extension of the Thuma retail team and create an environment where people like to spend time.
• Manage cafe inventory, assist in placing orders, and monitoring stock levels in collaboration with the Store Manager.
• Ensure compliance of local health regulations are closely followed.
• Oversee daily cafe operations, including opening and closing procedures.
• Mentor baristas, providing guidance and training.
• Ensure exceptional coffee quality through proper brewing techniques and recipe adherence.
• Create and maintain a positive and collaborative work environment.
• Handle customer inquiries, feedback, and resolve issues promptly.
• Collaborate with management to optimize cafe efficiency and performance.
• Uphold Thuma's commitment to ethical business practices, sustainability and 6-star customer service.
• Have great communication between cafe and retail teams to ensure the cafe is covered and all customers are being assisted in a timely manner. 
• Develop and implement new coffee offerings and seasonal promotions.

What You'll Need

• Previous experience as a Lead Barista or similar role in a cafe.
• This job requires the ability to work in-person at the Thuma Cafe in Cherry Creek.
• This job requires availability to work flexible hours including weekends and holidays. 
• You’re a people person and like interacting with others.
• Extensive knowledge of coffee brewing techniques, espresso preparation, and latte art.
• Possess a Denver Food Safety Manager card or be willing to obtain one.
• Proven leadership skills with the ability to motivate and inspire a team.
• Excellent organizational and multitasking abilities in a fast-paced environment.
• Strong communication skills and a customer-centric approach.
 Physical Requirements:
• Ability to be mobile on the sales floor for extended periods.
• Capacity to lift and move medium to large items, up to 75 lbs., using proper equipment and safety techniques.

Why Join Us

• 401(k): Participation in our 401(k) program with company matching up to 6% of your contributions.
• Benefits*: Comprehensive medical, dental, and vision coverage with generous employer contributions, 100% paid parental leave, and company-sponsored One Medical and WellHub memberships.
• Paid Time Off: We operate with a high-performance mindset and we believe healthy, happy, relaxed people do better work. 
• Time to Recharge: Retail teams receive select paid holidays, including key company closure days, along with holiday pay when working on designated holidays.
• Employee Discount**: 40% off almost all Thuma products.
• Room Upgrade: A complimentary product credit upon joining, valued at up to $3,000.
** Some exclusions may apply* Eligibility for compensation, benefits, and perks may vary based on employment status (e.g., full-time, part-time, temporary), work schedule, and applicable holiday policies, and are subject to the terms of the relevant plans and company guidelines.