Product Designer – Internal Tools
SwingDev
🇵🇱 Poland
Remote
3 months ago
- AI
- Sketch
- Figma
- Claude
- CRM
3 months ago
About the role:
You'll be the soloProduct Designer onHippo's internal tools – from claims platforms and underwriting AI to agent portals and beyond. The work is dense and complex, but it's also the kind that matters – every improvement you ship is felt by real people doing real jobs. You'll be designing for the moment AI hands off to a human – one of the more interesting problems in product design right now. It's a tight team of ~9 with weekly crits, a clear growth path, and just enough structure to keep things moving.What will you do?
- You'll design intuitive, accessible internal tools that Hippo teams use every day – the kind of work where you can message your users on Slack and watch your designs move metrics within a sprint.
- You'll partner with PMs and Engineers from discovery onward – defining problems, exploring solutions, shipping features that move real operational metrics (handle time, error rates, throughput).
- You'll run user interviews, shadow sessions, and lightweight feedback loops with the people who actually use the tools.
- You'll sketch, wireframe, and prototype at the right fidelity for the question you're trying to answer (we use Figma and LLMs daily).
- You'll facilitate the messy conversations that get product, design, and engineering aligned.
- You'll share your work openly: process, half-formed ideas, and mistakes included. You'll show up to design crits with opinions and leave with better work.
We might be a match if you…
- Have 3+ years shipping production work, with a portfolio that shows your process, your data, and your impact.
- Know Figma well: components, variables, auto-layout, prototyping – the works.
- Are comfortable with data-dense, workflow-heavy interfaces: tables, filters, dashboards, multi-step flows, power-user shortcuts.
- Use LLMs as part of your design toolkit (Claude sits next to Figma here – research synth, draft thinking, prototyping, writing).
- Can run solo on a project with Staff Designer support when you need it.
- Take initiative – spot a broken meeting, suggest a fix; get a vague brief, push back; see a better way, bring it up.
- Arefluent in Englishandavailable in the afternoons 2-3 days a week(occasional evening calls for US time zones).
- Show up: camera on during calls, team events when they happen, and the occasional dumb meme in Slack. We're remote but not Slack-only. Dogs and cats very welcome – we're unapologetically a pet-friendly team (proof).
- Have a clear design process you can talk through – you can defend ideas without getting precious about them, and you give and take feedback honestly (we do weekly design crits).
- Experience with internal tools or ops-heavy products (admin panels, agent consoles, claims tools, CRMs, etc.).
- Experience designing AI-powered features: chatbots, agent assistance, AI-driven workflows, LLM-in-the-loop interfaces.
- Some context on US home insurance, claims, or insurance operations – or genuine curiosity to learn it.
- Experience working with US stakeholders and the time-zone juggling that comes with it.
You'll get extra points for:
Recruitment process:
- Send us your CVand portfolio – it's the best way for us to get to know you. A portfolio is required to be considered!
- Record a short, 20-minutes long one-way interview (async, on your schedule).
- Jump on a call with one of our Recruiters.
- Complete a recruitment task.
- Have a chat withMichał (Director of Design) andMikołaj (Staff Designer).
- Meet on the final stage with Marcin and Alicja.
- and... welcome aboard! 👋
Product Designer – Internal Tools · SwingDev