
Accounts Receivable Credit Analyst - B2B
- Excel
- Outlook
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TheAccounts Receivable Credit Analyst is responsible for managing customer credit accounts and supportingaccounts receivable activities for an assigned group of customers. This role reviews customer credit information, establishes and maintainscredit limits, releasescredit-held orders, follows up on past-due balances, and helps resolve account and payment issues.
This role works closely with Sales, customers, and internal teams to resolve credit and payment issues, keep customer orders moving, and ensure accounts are managed in accordance with company policies and established credit guidelines.
Essential Functions
- Review and maintain customer credit limits for new and existing customers in accordance with company guidelines.
- Review and release credit-held orders throughout the day, working closely with Sales to resolve issues and minimize delays to customer orders.
- Performaccounts receivable collections by phone, email, and written communication; follow up on past-due balances and escalate issues as appropriate.
- Research and resolveinvoice discrepancies, short payments, overpayments, and customer disputes in partnership with Sales and internal teams.
- Reviewcredit reports, payment history, trade references, and other customer information to support new account setup and credit-limit decisions.
- Completeperiodic customer credit reviews and update credit limits based on payment history, credit information, and company guidelines.
- Monitoraccounts receivable aging and past-due balances and take appropriate follow-up action.
- Preparemid-month and month-end credit and A/R reports and participate in reporting calls with Sales leadership and management.
- Maintain accuratecustomer credit and A/R records and follow established company policies and procedures.
- Build positive working relationships withSales and customers while resolving credit and payment issues.
Experience, Education and Skills
- High school diploma or GED required; Associate’s degree in Accounting or a related field preferred.
- 3+ years of experience in credit, accounts receivable, collections, accounting, customer accounts, or a related area.
- Experience working withcustomer accounts, credit limits, collections, or accounts receivable preferred.
- Ability to reviewcredit reports, payment history, and customer information and make sound credit decisions within established guidelines.
- General understanding ofaccounts receivable and basic accounting principles.
- Strongproblem-solving, communication, organization, and decision-making skills.
- Ability to effectivelypartner with Sales and customers to resolve credit and payment issues.
- Proficiency withMicrosoft Office, including Excel, Word, and Outlook.
- Ability to manage multiple priorities and work effectively in afast-paced, deadline-driven environment.
Equal Opportunity Employer, including disability and protected veteran status. If you are an individual with a disability and require an accommodation to complete the application process, please contact recruiting@sunsrce.com to request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquÃ). Sun-Source | Privacy Policy
Accounts Receivable Credit Analyst - B2B · SunSource