Product Management - UPI Product | Experience : 6+ yrs
Paytm
🇮🇳 India
On-site
1 month ago
- AI
- Machine Learning
- SQL
- AI/ML
- Ruby on Rails
- Google Pay
1 month ago
About the RoleWe're looking for aProduct Management to own and scale our UPI product charter — one of the largest and most consequential product surfaces in Indian fintech.This is a role for someone who is equal partsstrategic operator andhands-on builder — someone who can set a multi-year vision for UPI and translate it into a roadmap that ships. We want someone who thinks in systems and platforms, is deeply fluent in consumer behavior and data, and is genuinely excited about applying modern AI — agents, LLMs, personalization, and automation — to solve payment problems at massive scale.You'll own outcomes across the full UPI stack:P2P and P2M payments, onboarding, mandates/AutoPay, payment success rates, fraud & risk experience, and next-gen AI-powered payment journeys — while partnering closely with Engineering, Data Science, Design, Risk, Compliance, NPCI/bank partnerships, and Business teams.
Key Responsibilities-->Define the vision and multi-year strategy for Paytm's UPI product suite, and translate it into a roadmap that balances scale, reliability, growth, and innovation.-->Drive core UPI metrics — transaction success rate, activation, retention, P2P/P2M growth, and market share — with full ownership of the P&L levers that matter.-->Champion an AI-first product culture: identify where Generative AI, ML-based risk models, conversational interfaces, and intelligent automation can simplify journeys, improve payment success, reduce fraud, and cut operational load.-->Be the voice of the customer — using consumer research, funnel analytics, and cohort data to challenge assumptions and prioritize ruthlessly.-->Own stakeholder and partner management across NPCI, banking partners, regulators, and internal risk/compliance/legal teams, ensuring UPI products are both delightful and fully compliant.-->Drive quarterly and annual planning cadences, set measurable OKRs, and stay accountable to outcomes, not output.-->Represent Paytm externally as a thought leader on UPI and digital payments innovation in India.
Superpowers/ Skills that will help you succeed in this role: ·     -->Experience in product management, ideally in consumer fintech, payments, or high-scale consumer internet products.Proven experience owninglarge, consumer-facing products at scale (tens of millions of users/transactions) — UPI, wallets, payments, or adjacent fintech products strongly preferred.-->Strong product analyst instincts — comfortable going deep into funnels, cohorts, SQL/data tools, and experimentation frameworks to form and test hypotheses, not just review dashboards.-->Demonstrated ability toapply AI/ML to real product problems — whether that's personalization, fraud detection, conversational/agentic interfaces, or workflow automation. You don't need to write the models, but you need to know what's possible and know how to get it built.-->A track record ofbuilding 0→1 products and scaling 1→100 platforms, with comfort operating in ambiguity and translating messy problems into crisp specs and roadmaps.-->Excellentstakeholder management and communication skills — you can influence engineering leaders, regulators, and executives with equal clarity.-->Strong understanding of theUPI ecosystem — NPCI guidelines, bank partnerships, payment rails, and the competitive landscape (PhonePe, Google Pay, and emerging players).-->MBA or equivalent from a top-tier institute preferred, but not a substitute for demonstrated product judgment and results.
Why join us:A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedback from your peer teams on your support of their goals. Respect, that is earned, not demanded from your peers and manager
Compensation: If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
Product Management - UPI Product | Experience : 6+ yrs · Paytm