Operations & Control Tower Intern

Ninja Van

🇲🇾 Malaysia
On-site
Internship
8 months ago

Google Sheets
Excel

8 months ago

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Job Description Operations Administration Support daily operational administrative tasks and documentation Maintain and update operational trackers, reports, and dashboards Ensure data accuracy across Google Sheets / Excel Assist with order processing, status updates, and exception tracking Support process documentation and continuous improvement initiatives Control Tower Operations Monitor order flow, fulfilment, and delivery status Track SLA performance, missed cases, and pending breach risks Identify operational exceptions and escalate issues promptly Support daily control tower reporting and performance summaries Assist in coordination between operations, warehouse, and transport teams General Support Perform data validation and basic analysis for reporting Prepare ad-hoc reports as required by the operations team Support audits, reconciliations, and operational reviews Assist with any other operational tasks assigned by the supervisor

Job Description

Currently pursuing or recently completed a Diploma / Degree in:
Business Administration
Supply Chain / Logistics
Operations Management
Information Systems / Data Analytics or related fields
Proficient in Google Sheets / Microsoft Excel
Comfortable working with data, reports, and dashboards
Strong attention to detail and ability to follow processes
Good communication and coordination skills
Willingness to learn and take ownership of tasks

Operations & Control Tower Intern · Ninja Van

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