
Scheduling Representative
Loadsmart
🇵🇠Philippines
Remote
6 months ago
6 months ago
WHAT YOU GET TO DO:
- Schedule appointments via email, phone, or customer TMS based on customer requirements
- Work with members of other teams to guarantee a smooth delivery process
- Work with the Customer Sales team to improve specific customer scheduling processes to ensure optimal loads
- Work with Carrier Sales team to optimize loads to improve carrier sourcing
- Assist with challenging requests and know when they should be escalated
REQUIRED QUALIFICATIONS:
- 1-2 years of experience in a coordinating, scheduling, or administrative role
- Strong attention to detail and showcases proactiveness.
- Fluent in English - Strong verbal and written communication skillsÂ
- Ability to multitask and prioritize. Able to tackle issues head-on and create resolutions with urgency.
Experience with high-volume scheduling, coordinating, or planning in a fast paced environmentÂ
Proven ability to maintain high levels of customer service
Familiarity with USA geography
- Experience within the Logistics industry
Scheduling Representative · Loadsmart