Business Analyst (chat bot)

What you will do

• Work in a cross-functional team with analysts, developers & designers to deliver product features
• Identifying options for potential solutions and assessing them for technical and business suitability
• Working closely with the Product Manager, Development team, IT, external stakeholders, and end-users to ensure technical compatibility and user satisfaction
• Analyze requirements, and define use cases and functional requirements for the software
• Design chat bot scenarios for B2B users
• Creates and updates functional & technical descriptions of business processes related to supporting, configuration, and maintenance of the solution
• Perform requirements management, prioritization, traceability, verification, and validation of the requirements
• Backlog management and facilitation if needed
• Oversees test implementation, gathers feedback from users, and proposes functional improvements
• Selection and implementation of the necessary tools, technologies, and techniques

Qualifications and experience needed

• 2+ years of relevant working experience
• Experience producing solution artifacts, including UML, Use Cases, Business Rules, Functional & Non-Functional Specifications, etc
• Good knowledge of Scrum methodology and understanding of the BA role in the Scrum process
• Good understanding of web standards, protocols, messaging protocols, and data formats (REST, SOAP, JSON, XML, HTTP, FTP, TCP, etc.)
• Understanding of low code engineering
• Experience with configuration in Node-red
• Strong understanding of SDLC principles
• Understanding of CI/CD (principles, instruments)
• Good communication & facilitation skills
• Strong analytical and system thinking skills
• Team player with proven ability to work cross-functionally
• Can effectively deal with ambiguity

A plus would be

• Experience in low code programming
• Experience with data sources such as PostgreSQL, MySQL, MongoDB, or MS SQL servers
• Understanding and experience applying SOA, DDD, monolith, and design patterns
• Experience in designing RESTful APIs
• Basic expertise in mobile development technologies
• Experience in integration projects
• Excellent knowledge of Atlassian stack (Jira, Confluence)

What we offer

• Office or remote — it’s up to you
• Remote onboarding
• Performance bonuses
• We train employees with the opportunity to learn through the company’s library, internal resources, and programs from partners
• Health and life insurance
• Wellbeing program and corporate psychologist
• Reimbursement of expenses for Kyivstar mobile communication