Sales Operations Specialist

Cye is seeking a Sales Operations Specialist to help support our sales team as we manage incredible growth and new vertical expansion. As a Sales Operations Specialist, you will be responsible for assisting sales leadership with driving operational excellence forCye. You will also cover the day-to-day administration ofCye’s sales team and operational tasks.

This role is a business partner in the sales organization, enabling revenue growth and increasing sales productivity by providing effective methodologies, efficient processes, value-added information, and sales tools.

Responsibilities

• • Oversee the process ofcommercial contracts (NDA, SOW,MSA, Partner agreements) by handling necessary agreements and working with the sales, legal, and finance teams.

  • Supportday-to-day administration of the global sales teamand operational tasks. (such as, Support Opportunity and Deal Management, Manage customer and partner onboarding activities)

  • Act as thesales interface for finance, legal, marketing, and services departments by supporting differentGTM initiatives, projects, and tasks.

  • Assist sales leaders with pipeline and opportunity inspection and validation.

  • Organize, support, and manageE2E Quarterly Business Reviews (QBRs)- data preparation, reporting, and providing actionable summaries and next steps.

  • Manage and maintainsales data in Salesforce, CRM, and other sales tools.

  • Conduct regularpipeline and activity reviews with Sales team and maintain daily, weekly, monthly, and quarterly reports and KPIs.

  • Proactivelyidentify operational gaps, data-quality issues, process inefficiencies, and opportunities for automation or standardization.

  • Own and maintain theSales Ops knowledge base, including policies, procedures, templates, onboarding materials, training resources, and best practices.

  • Assist withonboarding and training of new sales representatives.

Qualifications

• • 1-3 years of experience in sales operations in a global company.

  • English - native or near-native level, with full professional proficiency in both written and verbal communication (must).

  • Past legal experience (paralegal or certified attorney).

  • Strong administrative and organizational skills.

  • Ability to understand the strategic goals of the sales department and support them effectively.

  • Strong problem-solving skills and process optimization mindset.

  • Results-driven mentality, with the ability to prioritize and drive tasks to completion.

  • Excellent interpersonal and relationship-building skills.

  • Ability to adapt to shifting priorities and a fast-paced environment.

  • Passion for innovation and process improvement to maximize efficiency.

  • Familiarity with Salesforce and/ orCPQ tool - an advantage.

  • Analytical skills and comfort working with Excel and reports

  • Willingness to work flexible hours to support our global team.