Senior Account Manager - Local Payments

What you'll do

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Account Management & Business Development
• Manage and grow key merchant accounts by providing tailored payment solutions that drive transaction growth, retention, and satisfaction.
• Identify, approach, and onboard new strategic merchants across various industries in Cebu and Davao.
• Build and maintain strong relationships with C-level executives and key decision-makers, ensuring alignment between partner objectives and Coins’ business goals.
• Negotiate merchant discount rates (MDRs), commercial terms, and partnership agreements to achieve win-win outcomes.
• Lead regular business reviews to assess performance, resolve issues, and uncover new partnership opportunities.
 Strategic Planning & Execution
• Plan and lead partner conventions, financial literacy sessions, and trade activations to strengthen brand presence and engagement.
• Collaborate with internal teams (product, tech, operations, and marketing) to ensure seamless onboarding, integration, and campaign execution.
• Execute regional and nationwide marketing and partnership initiatives to drive visibility, transaction volume, and merchant engagement.
• Support the development and implementation of growth strategies that enhance Coins’ market position in the payments and fintech sector.
 Business Analysis & Reporting
• Monitor and analyze account performance, transaction trends, and portfolio growth.
• Deliver actionable market insights and performance reports to support data-driven decision-making.
• Track industry developments, competitor activities, and customer needs to identify business opportunities and risks.

What we expect from you

• With 3-5 years of experience in business development and account management in different industries. 
• Proven track record of generating leads and supporting client acquisition efforts.
• Good knowledge and client relationships of fiat payment networks in all industries. 
• Strong desire to learn and grow in a fast-paced, dynamic environment.
• Results-driven, with excellent communication and interpersonal skills.
• Ability to build and sustain professional relationships, with a strong focus on customer service.
• High attention to detail and a collaborative team player.
• Ability to coordinate with international partners and stakeholders.
• Proven track record of meeting or exceeding quotas and receiving positive customer feedback.
• Ability to speak and understand Mandarin Chinese is an advantage.