Client Partner - Payer

Brillio

🇺🇸 United States

Hybrid

Mid level

2 months ago

AI
AI/ML
prior authorization
CMS
FHIR
Devops

2 months ago

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Job Title: Client Partner – Healthcare (Payers & PBMs)

Experience Level: 10+ years in IT Services Sales & Account Management

Industry Focus: Healthcare – Payers, PBMs, and Providers

About Brillio

Brillio is a leading digital transformation partner helping Fortune 500 companies navigate the future of technology. OurHealthcare & Life Sciences practice focuses on drivingmember experiences, interoperability, analytics, AI-driven automation, and cloud transformation for payers, PBMs, and providers.

We are seeking an experiencedClient Partner to expand Brillio’s footprint within thepayer and PBM sector, leveraging our expertise indigital transformation, AI/ML, cloud, and data-driven solutions.

Role Summary and Responsibilities

Role Summary

The Client Partner – Healthcare (Payers & PBMs) will be responsible for developing and growing Brillio’s relationships within key payer and PBM accounts. This role requires a strategic thinker and a hands-on sales leader with deep knowledge of payer business models, PBM workflows, and digital healthcare transformation.

Key Responsibilities

1. Business Development & Sales Execution

- Own and driverevenue growth for Brillio’s healthcare services within payer and PBM organizations.
- Identify and convertnew business opportunities acrossdigital transformation, AI, cloud, automation, data & analytics, and cybersecurity.
- Develop and execute astrategic account plan, focusing on high-growth areas like:
- - Call center automation & digital twins
  - AI/ML-driven claims & prior authorization automation
  - Interoperability & data exchange solutions (CMS mandates, FHIR, TEFCA)
  - IT Managed Services, DevOps, and cloud transformation
  - Healthcare analytics and member experience solutions
  - Large Deal Structuring & Global Delivery Strategy:
  - - Lead and structuremulti-million-dollar outsourcing and transformation deals spanningUS onshore, nearshore, and India offshore models.
    - Definehybrid onshore-offshore engagement models for cost optimization while maintaininghigh service quality.
    - LeverageBrillio’s India-based COEs for automation, AI, data engineering, and platform modernization to deliver value-driven cost structures.
    - Work with pricing teams to create compelling deal constructs (e.g., fixed-price, T&M, outcome-based models).
    - Drivecontract negotiations, MSAs, SOWs, and procurement approvals for large engagements.
    - Partner withBrillio’s Healthcare Leadership and delivery teams tocraft compelling proposals and win new business.
    - - Build and nurtureC-level & VP-level relationships across IT, digital, business, and procurement teams at major payers and PBMs.
      - Work closely with key stakeholders acrosscommercial, Medicare Advantage, and Medicaid business units.
      - Expand Brillio’s footprint by cross-selling and upselling digital solutions.
      - Developexecutive-level presentations and thought leadership for CXOs and industry events.
      - Act as theexecutive sponsor for Brillio’s engagements, ensuring high client satisfaction and project success.
        Work closely withdelivery teams and healthcare SMEs to ensure projects align with client goals.
        Monitorproject KPIs, SLAs, and overall account health, driving renewals and long-term growth.
        Ensure seamless coordination betweenUS-based client teams and India-based delivery teams to optimize execution and cost structures.
        4. Competitive Intelligence & Market Insights
        Stay ahead ofindustry trends, payer business models, and regulatory shifts impacting the healthcare sector.
        Identify new market trends likevalue-based care, AI-powered claims adjudication, and member engagement to position Brillio as a strategic partner.
        Track competition (Infosys, Cognizant, TCS, Accenture) and differentiate Brillio’s offerings.

Skills and Experience

Required Skills & Experience

1. Healthcare & Payer Industry Expertise

- 10+ years of experience inIT consulting, digital transformation, or outsourcing sales within thepayer or PBM sector.
- Deep understanding ofpayer technology ecosystems, PBM workflows, and regulatory requirements.
- Strong knowledge ofAI/ML, cloud migration, API-based interoperability (FHIR), and healthcare data analytics.
- - Proven track record of$10M+ revenue ownership and exceeding growth targets.
  - Experienceclosing multi-million-dollar IT services & consulting deals with payers.
  - Ability to drive end-to-endsales cycles, RFP responses, and SOW negotiations.
  - - Experience instructuring large outsourcing and transformation deals (e.g.,$5M–$50M+ engagements).
    - Strong understanding ofonshore-offshore delivery models, pricing structures, and cost optimization strategies.
    - Ability tocreate commercial models that balance cost efficiency with high-quality service delivery.
    - - Strong C-level and senior stakeholder engagement skills.
      - Experience engagingbusiness & IT leadership within large payers and PBMs.
      - Ability to leadCXO-level strategy discussions and business development initiatives.
      - Ability todevelop strategic account plans, identify whitespace opportunities, and drivelong-term growth.
        Strongfinancial acumen and ability to structure complex deals.
        6. Communication & Leadership
        Excellent communication, negotiation, andexecutive presentation skills.
        Strong leadership incross-functional teams, matrix organizations, and global delivery models.
        Preferred Qualifications
        ✅ Experience selling intolarge payers, PBMs, or healthcare technology companies.
        ✅ Background intechnology consulting, digital transformation, or IT services sales.
        ✅ MBA or equivalent experience inhealthcare technology sales and strategy.

Why Join Brillio?

🚀High-growth healthcare practice with cutting-edge AI, automation, and cloud capabilities.
🏆Proven track record with payers/PBMs, driving innovation in digital health.
💡Opportunity to shape Brillio’s payer strategy, leading growth across key healthcare clients.
💰Competitive compensation, sales incentives, and career growth opportunities

Client Partner - Payer · Brillio

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