Hub Senior Coordinator - Reverse - Nasr City (Box)

Job Responsibilities :

• Manage daily warehouse and logistics activities, focusing on returns processing and reverse logistics workflows
• Receive and process inbound dispatches from central sorting facilities, categorizing orders by geographic zone or delivery route
• Arrange day-to-day dispatch of shipments and sort shipments based on delivery addresses
• Manage end-of-day processes, including receipt and reconciliation of all orders and documentation from drivers upon route completion
• Coordinate the return transfer of canceled orders to the sorting facility after exceeding the designated holding period.
• Manage the rejected return from merchant (Missing/Damage/Mixed).
• Actively monitor and manage inbound and outbound operational queues, ensuring that pending shipments, returns, and exceptions are prioritized and processed in a timely manner to prevent backlogs.
    

Job Qualifications :

• Experience managing teams
• Experience with planning, performance metrics, and process improvement
• Preferred Qualifications
• Experience in logistics