Aprio PH - Senior Accounting Manager, RFH CAAS

Position Responsibilities:

• Collaborate with US stakeholders to align offshore delivery with firm-wide strategic goals
• Champion technology adoption, automation, and process improvement initiatives
• Oversee daily operations and ensure high-quality work delivery across service and functional teams
• Partner with CAAS practice operations to ensure standardized reporting and product delivery procedures
• Ensure adherence to service-level agreements (SLAs) and operational standards
• Lead change management initiatives and enforce governance of operational processes
• Define, maintain, and enhance operational metrics, dashboards, and reporting tools
• Drive process optimization to maximize offshore team efficiency and effectiveness
• Manage documentation, including guidelines, training materials, and project resources
• Monitor project timelines, allocate resources, and adjust plans to meet deadlines
• Communicate updates, risks, and changes clearly to teams, leadership, and stakeholders
• Develop and implement policies and procedures to improve efficiency and consistency
• Ensure proper capacity planning and workforce utilization across teams
• Serve as the primary escalation point for service issues and ensure timely resolution
• Partner with Talent Acquisition and HR on hiring, succession planning, and organizational design
• Lead performance management, coaching, and career development for managers and team members
• Promote standardization in documentation and use of project management tools
• Represent the RFH group in leadership meetings and cross-functional initiatives

Qualifications:

• Bachelor’s degree in accounting; CPA or equivalent certification preferred
• Minimum of 10 years of progressive experience in US accounting, with at least 3-5 years in a leadership role managing managers and client engagements
• Proven experience managing multiple clients in a multi-entity, multi-industry environment, preferably within professional services
• Solid experience with accounting platforms such as Bill.com and Factura.ai. QuickBooks Online (QBO); Sage Intacct; NetSuite experience is a plus
• Demonstrated ability to lead, mentor, and develop high-performing teams, including Managers and Team Leads
• Experience in budgeting, forecasting, and managing engagement profitability and resource utilization
• Proven track record in driving process improvements, automation, and system or workflow enhancements
• Experience with project and workflow management tools (e.g., Workflow, Wrike or similar platforms)
• Experience in onboarding clients and transitioning/migrating processes between onshore and offshore teams
• Advanced analytical skills with the ability to interpret financial data and provide actionable insights
• Excellent communication and stakeholder management skills, with the ability to collaborate effectively with US-based teams and leadership
• Highly organized with strong attention to detail and the ability to manage multiple priorities in a fast-paced, remote environment
• Self-motivated, proactive, and resourceful, with a strong sense of ownership and accountability
• High level of professionalism, integrity, and ability to handle confidential information
• Should be flexible with the working schedule 
• Amenable to work on a hybrid setup