Technical Training Technician

Role & Responsibilities:

• Deliver hands-on onboarding, station training, cross-training, refresher training, and requalification for production employees using approved work instructions, SOPs, visual aids, and training plans.
• Demonstrate assembly, disassembly, inspection, material-handling, equipment-use, safety, and quality requirements at the workstation level.
• Coordinate structured shadowing and supervised practice, coach employees during the learning process, and provide clear feedback on progress and remaining skill gaps.
• Administer practical skill observations and qualification checklists, document demonstrated competency, and recommend employees for certification when established requirements are met.
• Maintain complete and audit-ready training records, including attendance, qualification checklists, training acknowledgments, requalification status, and the operator skills matrix.
• Ensure current work instructions, SOPs, visual aids, and other approved training materials are available at the point of use, and remove obsolete or superseded materials from the production floor.
• Identify unclear instructions, missing visuals, difficult-to-teach steps, and recurring employee questions; provide documented feedback to the Technical Training Engineer for review and correction.
• Observe employees performing trained work, reinforce standardized work, and escalate repeated deviations, unsafe practices, quality concerns, or process issues to the appropriate leader.
• Support new product introduction and pilot builds by learning new processes, assisting with trial training, capturing operator feedback, and supporting the rollout of approved training to production.
• Partner with production supervisors, Quality, Safety, Engineering, and the Technical Training Engineer to identify capability gaps and prioritize training needs.
• Track training activity and provide routine status updates on onboarding progress, qualification coverage, overdue training, requalification needs, and cross-training readiness.
• Maintain training tools, sample components, demonstration materials, mockups, and designated training areas in a safe, organized, and ready-to-use condition.
• Assist with practical skills assessments for production candidates and support 30-, 60-, and 90-day employee competency reviews as requested.
• Train and coach production employees on manufacturing principles and practices, including Lean, 5S, Kanban, standard work, and continuous improvement.
• Other duties as assigned

Qualifications:

• High school diploma or equivalent required; associate degree, technical certificate, apprenticeship, or military technical training preferred.
• Two or more years of experience in manufacturing, production assembly, equipment maintenance, technical service, or hands-on workforce training; equivalent military experience will be considered.
• Demonstrated ability to safely perform and teach hands-on technical tasks using hand tools, power tools, production equipment, PPE, and established safety procedures.
• Ability to read and follow engineering drawings, bills of material, routings, work instructions, SOPs, and inspection criteria at the workstation level.
• Strong verbal communication and interpersonal skills, with genuine comfort demonstrating tasks, coaching employees, and providing constructive feedback on the production floor.
• Highly organized and detail-oriented, with the ability to maintain accurate training records, checklists, schedules, and skills-matrix information.
• Proficiency with Microsoft Office and the ability to learn work-instruction, learning-management, quality, and production systems.
• Preferred: experience with TWI Job Instruction, lean manufacturing, standardized work, 5S, ISO 9001, or structured operator-certification programs.
• Preferred: experience with electromechanical assembly, generators, compressors, power systems, industrial equipment, or related products.
• Ability to stand and walk for extended periods, work in an active manufacturing environment, and lift or move up to 50 pounds with or without reasonable accommodation.

ANA’s Core Values:

• Root Cause Problem Solving
• Be Creative with Solutions
• Build open and honest relationships
• Build a positive team and family spirit
• Be inclusive
• Look for better ways
• Be humble
• Urgency

Benefits & Perks:

• Competitive pay
• 401k with company contribution
• Medical, Dental, & Vision
• Life Insurance
• Voluntary Accident Insurance
• Voluntary Critical Illness Insurance
• Employee Assistance Program
• Employee Appreciation Programs