Assistant Store Manager | The Mall at Green Hills

• Exceptional Customer Service
• Commitment to Employee Development & Teambuilding
• Health & Safety Compliance
• Inventory Control
• Detail-Oriented in-Store Operations

Job Responsibilities and Duties:

• Maintain an active and participatory role on the selling floor, working with and developing the team.
• Analyze store metrics – including sales, inventory levels, drop schedules, etc.
• Ensure high sell-through, collaborating with Corporate team to adequately stock and ample preparation for new product.
• Initiate or attend daily team meetings to communicate current business trends and relevant updates. Motivate the team each day!
• Provide accurate and detailed reports to relevant parties.
• Partnering with Retail Operations team, ideate, develop, and maintain a sound system of accurate operations processes to ensure the store is running efficiently.
• Find relevant ways of capturing substantive and meaningful client data in an effort to build relationships and enhance client development opportunities.
• Monitor the monthly Client Management database and reporting.
• Keen understanding of relevant retail KPIs.
• Participate in team evaluations/check-ins/reviews. Develop and train all members of the team on relevant KPIs in collaboration with corporate and store leadership.
• Ensure that all the processes are in compliance with applicable laws, health & safety regulations, HR best practices, and Operations standards.
• Promote a polished, professional, and positive work environment that fosters integrity & transparency.
• Actively participate in sourcing, recruiting, and retaining a productive and energetic team.  Partner with the HR team to facilitate training & onboarding for all new hires.
• Provide meaningful support across all departments to facilitate community events/product launches/etc.

Knowledge, Skills, and Ability Requirements:

• 3+ years progressively responsible retail leadership experience.
• Strong familiarity with the luxury market, selling reports, identifying business opportunities and trends.
• Experience leading retail teams in a fast-paced environment.
• Demonstrated ability to foster a customer-service focused environment.
• Ability to multi-task with ease.
• Proficiency with the full Office platform.
• Brand awareness highly preferred.

Compensation Package:

• Bonus eligible
• Full package health benefits
• 401(k) + Employer match
• Non-accrued vacation