MarTech, CX & AI Consulting Intern

Why Keyrus, Why Now!

Keyrusis an international group of2,800 consultantsand experts across28 countries, built on a single conviction:AI does not transform businesses. Architected intelligence does.For more than 30 years, we have been building the data foundations that make intelligent systems work — designing the Operating System of the intelligent enterprise, where intelligence is embedded into the core of business processes to create sustainable value:we operationalise intelligence.

AI does not replace humans. It repositions us to a place no system can follow: understanding, deciding, designing, and creating. At Keyrus, you will not just develop skills - you will develop judgment. Your expertise sharpens with every system you architect, every client challenge you solve, every deployment that compounds on the last.

Over time, you grow into one of the rarest professionals of the intelligence era: someone who bridges data, AI, and human decision-making at scale, across industries and geographies. This is not a role you fill. It is a discipline you master and a story you help write to becomea Keyrus Architect of Intelligence.

Technology amplifies.Keyrus culture differentiates.Industrial discipline connects the two.

🚀What You’ll Help Shape

As aMarTech, CX & AI Consulting Intern, you will support the design and optimization of marketing technology ecosystems, customer experiences, and AI-enabled business solutions that connectbusiness strategy, customer needs, data, digital platforms, and technology to create real value for organizations across LATAM.

This internship is designed for curious and analytical minds who want to build a career in consulting by working on real business challenges and learning howstrategy, MarTech, Customer Experience, and AI come together.

• Support the analysis and optimization ofMarTech ecosystems, including CRM, marketing automation, customer data, analytics, campaign, and engagement platforms.

• Help mapcustomer journeys, digital experiences, business processes, and technology capabilities to identify pain points and gaps.

• Support the analysis ofbusiness and customer strategies to identify opportunities for growth and experience improvemen.

• Participate inresearch, benchmarking, and current-state assessments to understand market practices, emerging trends, and organizational capabilities.

• Help translate business and marketing needs intostructured requirements, use cases, user stories, and solution concepts.

• Support the prioritization of initiatives based onbusiness value, customer impact, feasibility, and strategic relevance.

• Explore opportunities to applyGenerative AI, AI agents, automation, and emerging technologies across marketing, customer experience, and business operations.

• Analyze how customer and marketing data flows across platforms and how it can be used to improvepersonalization, segmentation, engagement, and decision-making.

• Participate in the design and optimization ofcampaign processes, lifecycle journeys, lead management, customer engagement, and digital experiences.

• Support discovery sessions, workshops, research, benchmarking, and assessments to understand business challenges and define potentialstrategic, MarTech, and CX solutions.

• Collaborate with consultants, designers, data specialists, architects, engineers, marketing teams, and business stakeholders to turn complex challenges into practical recommendations.

• Help createprocess maps, customer journeys, ecosystem diagrams, presentations, business cases, strategic recommendations, and client-facing deliverables.

• Gain hands-on exposure to real consulting projects while learning howbusiness strategy, marketing, customer experience, data, technology, and AI

🧠Who You Are

• You are naturally curious aboutbusiness strategy, marketing, technology, customer behavior, and how organizations create value.

• You enjoy understanding how different platforms, processes, customer needs, and data sources connect to create better experiences and business outcomes.

• You like breaking down complex problems and turning them into structured, actionable ideas.

• You constantly explore new technologies, digital experiences, AI applications, business models, and emerging MarTech trends beyond the classroom.

• You are comfortable learning through experimentation while maintaining astructured and analytical mindset.

• You enjoy connecting the dots betweenbusiness objectives, marketing needs, customer expectations, data, and technology.

• You are interested in both thestrategic big picture and the execution required to make ideas actionable.

• You communicate ideas clearly and are willing to document, present, challenge, and continuously improve your work.

• You see AI as a way toaugment human capabilities and customer experiences, rather than simply automate isolated tasks.

🛠️What You Bring

Qualifications / Background

• Currently pursuing a degree inIndustrial Engineering, Business Administration, Marketing, Economics, Systems Engineering, or a related field.

• Strong interest inconsulting, business strategy, MarTech, Customer Experience, Artificial Intelligence or data.

• Basic understanding of marketing and business processes and an interest in how technology can improve them.

• Strong analytical and problem-solving skills.

• Ability to research, synthesize information, identify patterns, and communicate findings in a clear and structured way.

• Ability to collaborate effectively within multidisciplinary teams.

• Interest in experimentation, rapid prototyping, and continuous learning.

• Comfortable working with presentations, spreadsheets, research, analysis, and structured documentation.

• Personal projects, academic projects, online courses, or certifications related toMarTech, AI, data, CX, strategy, automation are considered an asset.

⭐Nice-to-Haves

• Exposure toCRM, marketing automation, CDPs, campaign management, analytics, customer journeys, or personalization.

• Familiarity with platforms or ecosystems such asSalesforce, Microsoft, Adobe, HubSpot, SAP, Braze, Iterable, Power Platform, or similar technologies.

• Experience experimenting withGenerative AI, AI agents, chatbots, copilots, or intelligent automations through personal or academic projects.

• Basic knowledge ofcustomer data, segmentation, analytics, data visualization, or data-driven marketing.

• Exposure tobusiness strategy, market research, benchmarking, business cases, or transformation roadmaps.

• Experience withcustomer journey mapping, process mapping, service design, or digital experience design.

• Experience developing presentations, ecosystem diagrams, prototypes, research projects, or structured recommendations.

• Interest inbusiness strategy beyond marketing execution alone.

🎯What Makes You Successful

• You ask good questions and seek to understand thebusiness and customer problem before jumping to a technology solution.

• You are interested not only in individual MarTech tools, but inhow an ecosystem works as a whole and how it supports broader business objectives.

• You can move between thestrategic big picture and the level of detail required to make an idea actionable.

• You communicate clearly and can structure complex information into simple, understandable ideas.

• You demonstrate curiosity, ownership, and a proactive learning mindset.

• You combine creative thinking with analytical rigor when approaching business challenges.

• You are comfortable experimenting, iterating quickly, and learning from feedback.

• You enjoy connectingstrategy, MarTech, customer experience, and AI to create meaningful initiatives.

• You contribute positively to a collaborative environment where knowledge sharing and continuous learning are part of everyday work.

Role Details

📍Location: Medellín o cualquier ciudad en Colombia
💼Contract: Internship (6 months)
🌐Work Model: Remoto
🚀Level:Intern

Rewards - What We Offer at Keyrus

• 100% remote work

• International and multicultural projects

• Opportunities to work with leading technologies in the Digital Commerce ecosystem

• Access to training programs and continuous professional development

• Professional growth opportunities and internal mobility

• A culture built on collaboration, innovation, and continuous learning

🌍 What We Stand For

• Collective Intelligence— Collaboration across expertise, functions, and geographies makes it possible to combine know-how and deliver more comprehensive responses to client challenges.

• Reliability— The ability to deliver complex projects with rigour is one of the pillars of our client relationship.

• Pragmatism— Prioritising concrete impact and measurable value over abstract technological discourse.

• Entrepreneurial Spirit— Curiosity, energy, and freedom are the foundations of our culture; they enable initiative and sustained innovation.

ABOUT KEYRUS

At Keyrus, we help organizations move from experimental AI to industrialized AI, from isolated agents to orchestrated systems, and from insight to execution. This is the discipline we call being anArchitect of Intelligence. Designing the Operating System of the intelligent enterprise, where intelligence is embedded into the core of business processes to create sustainable value:we operationalize intelligence.

Powered by our proprietaryHuman Orchestrated Model™ (HOM), we architect reliable:

• Intelligence Foundations

• Human in Command governance

• Performance Steering

To create intelligent environments where technology amplifies human capabilities and performance compounds over time.

With 30+ years of expertise and 2,800 employees across 28 countries, we help organizations go beyond transformation: to build adaptive, resilient, and continuously improving intelligent organizations.

AI does not transform businesses. Architected intelligence does.

Keyrus is listed on Euronext Growth Paris. (ALKEY – ISIN Code: FR0004029411 – Reuters:KEYR.PA– Bloomberg: ALKEY: FP).

For more information:www.keyrus.com