Front Desk Supervisor

Position:Front Desk Supervisor

TheFront Desk Supervisorcoordinates the operation of the program during the assigned shift. 

Stockholm Family Residence is a transitional family shelter residents learn essential skills that enable them to meet the challenges of everyday life. To learn more about the program, copy and paste this link into a browserhttps://www.voa-gny.org/transitional-housing

Location:Brooklyn, NY 11221

Minimum Qualifications:

• High school diploma or GED preferred.
• One year of relevant experience working in a similar capacity in a social services setting.
• Must possess good interpersonal skills and basic computer knowledge.  

Certificationsthat are requiredupon hire in accordance with regulatory mandates:

• Security License
• Fire Guard (F-80)

Certificationsthat are requiredwithin 90 days of hire – VOA will cover the cost:

• CPR/First Aid
• Fire Guard (F-02)

Front Desk Supervisor Principal Responsibilities:

1. Directs all front desk staff activities to ensure adherence to policy and procedures. 
2. Ensure proper documentation of front desk activities. 
3. Provide emergency assistance to residents as needed and supervise incident management system. 
4. Monitor building safety.

1. Conduct rounds at residence as assigned

We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:

• Medical, Dental, & Vision Coverage
• Prescription Coverage
• Life Insurance
• Retirement Plan
• Tuition Reimbursement
• Paid Time Off,including aPaid Birthday Holiday

And much more!