Patient Benefit Coordinator

POSITION SUMMARY: Responsible for verifying eligibility, benefits, and providing time of service estimates. 

Essential Duties and Responsibilities:

• Verify patient’s insurance eligibility, benefits and auth requirements via online or phone.
• Calculate and provide Time of Service Estimates.
• Demonstrate and apply knowledge of medical terminology, high proficiency of general medical office procedures including HIPAA regulation
• Communicate any insurance changes or trends among team. 
• Maintains a level of productivity suitable for the department.
• Clearly document all communications and contacts with providers and personnel in standardized documentation requirements, including proper format.
• Update data entry errors for clean billing purposes.
• Request clinical/medical records when needed.
• Other Duties as assigned.

Minimum Qualifications:

Education/Licensing/Certification: 

• High school diploma or equivalent   

Experience (years and type): 

• Previous verification experience preferred. 

Knowledge and Skills:  

• Must have good verbal and written communication skills.
• Ability to organize and interpret data.
• Ability to utilize good judgment to problem solve.
• Ability to work independently and in a team environment.
• Ability to use a computer, related software/programs, and multiple screens.
• Ability to work onsite or remote as needed.

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