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Front Desk Receptionist

Touchmark
🇺🇸 United States
On-site
4 weeks ago
$20.28 – $22.33
4 weeks ago
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Touchmark on South Hill is Spokane’s leading full-service retirement community, enriching the lives of residents and their families through five-star hospitality, services, and amenities. We are currently seeking the right person to join our team as a Front Desk Receptionist.

Starting Wage $20.28/hr. - $22.33/hr. Night Shift: 11:00PM - 7:00AM3 Days/wk Overnight (NOC) Front Desk Receptionist / First ResponderAre you an experienced overnight professional who is dependable, alert, and comfortable being the person others can count on during nighttime hours?Touchmark is seeking an Overnight (NOC) Front Desk Receptionist / First Responder to join our team. Previous experience successfully working overnight, NOC, graveyard, or similar shifts is strongly preferred.This is more than a traditional front desk position. Our overnight team member must remain alert, responsive, and comfortable working independently, while helping maintain a safe, welcoming environment for our residents.What You’ll Do
  • Answer and monitor phone lines and professionally assist residents, visitors, families, and staff.
  • Assist residents with transportation requests, guest reservations, dining and life enrichment sign-ups.
  • Monitor medical alert systems and promptly follow emergency-response protocols.
  • Act as a First Responder during emergencies and escort emergency personnel to the appropriate location when needed.
  • Monitor and cover the interior and exterior areas of our campus throughout the overnight shift.
  • Respond quickly to resident needs, emergencies, and unexpected situations.
  • Operate company vans, trucks, and golf carts as needed.
  • Communicate important overnight incidents and concerns to the appropriate team members.
This is an active position that may require prolonged walking and standing, as well as the ability to move quickly throughout our campus when responding to an emergency.The Ideal Candidate
  • Has previous overnight/NOC shift experience and understands the importance of remaining alert and dependable throughout the night;
  • Is warm, friendly, professional, and comfortable working independently;
  • Is at least 18 years old with a High School diploma or equivalent;
  • Has a valid Washington driver’s license and clean driving record;
  • Enjoys working with older adults;
  • Is willing and able to act as a First Responder;
  • Can remain calm and make sound decisions during emergencies;
  • Is dependable, works well with others, and maintains a positive attitude;
  • Is able to walk or stand for prolonged periods; and
  • Is willing to work weekends and holidays.

Front Desk Receptionist · Touchmark

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