Shooting Club Desk Agent

Job Description

The Homestead Shooting Club Attendant role provides quality service that exceeds Guest and Member expectations. The Shooting Club attendant works to proactively embrace The Omni Homestead service standards, adhering to safety regulations and gaining the knowledge toassist guests with any needs.

Responsibilities

Essential Responsibilities and Functions:

Consistentlydemonstrate and own any tasks needed to carry out The Omni Service Tradition.

Ensuring that all the Omni MOS standardsutilized in all interactions. MOS evaluation tracking, taking minutes and reporting monthly meetings, monthly inventory,Birch street supply orders and other record keeping.

¨Demonstrate commitment to making a conscientious effort to eliminate or reduce the risk of injury to our guests and employee partners, damage to our property or the property of others.

Know the correct action to takein the event of an emergency anddemonstrate this knowledge by acting appropriatelyin the event of an emergency.

¨ Know and share information about the resort and activities,demonstrate this knowledge by accurately communicating daily events, hours of operation and resort/activity information to our guests and employee partners

¨ Able to work in a demanding office setting, answering phones, and communicating with guests, season pass holders,members and fellow Associates.

¨ Handle all guest requests with a smile and ensure they are completedin a timely manner

¨ Manage time effectively, in a fast-paced environment, alwaysmaintaining professional demeanor.

¨Possess excellent computer skills

¨ Assist with associate schedules, special eventplanning and BEO creation.

¨ Assist with guest booking and scheduling.

¨ Associate uniform orders

Secondary Responsibilities and Functions:

¨ Order Supplies [initiating P O requisitions]

¨ Clean andmaintain a hygienic and organized work area.

¨ Maintenance/Cleanliness of desk area

¨Maintaining and recordingaccurate ammunition records

Tools and Equipment:

¨ Computer, radio, Excel, POS

Working Environment:

¨ Shooting club desk and surrounding areas