In Room Dining Order Taker

Overview:

To properly take all guests' R/S orders, communicate them to the servers and work to expedite their service.  To properly perform all control and revenue related paperwork.

Responsibilities:

• Responsible to answer the phone within three rings.
• Take orders for guests.
• Must follow prepared scenario to encourage upselling.
• Give the approximate time of delivery for the order.
• Prepare payment of checks.
• Knowledge of food menu and wine list.
• Know and adhere to all liability laws.
• Printing of reports at the end of the shift and banking out.
• Complete other duties assigned.
• Attend all designated staff meetings and training sessions.

Qualifications:

• Must have previous food and beverage ina fine dining restaurant or luxury hotel with room service experience preferred
• Must be able to work flexible shifts to include nights, weekends, and holidays