Sales Account Manager

Build your Career with an Industry Leader

Multi-Color Corporation manufactures labels for some of the biggest FMCG brand names found on supermarket shelves, bars, restaurants, and hotels globally.  We also produce premium-quality labels for high-profile brands in the pharmaceutical, durables and home & personal care sectors. Given the fact our labels are applied to wine, spirits, beverage & soft drinks bottles, food packaging, bathroom products, medicine containers, white goods and automotive products, it is likely that you will put your hands on our labels on a daily basis. It is our labels that identify, promote and help sell our customer’s products!  With 109 manufacturing sites, and 12,000+ employees, we are the Global #1 for prime labels.

About the Role

To drive profitable sales growth by proactively identifying, pursuing and converting new business opportunities, while managing and growing existing customer accounts. The role requires a strong hunter mentality combined with a relational and consultative approach to build trusted, long-term partnerships, increase customer value, expand MCC's customer base and grow market share. Join our Adelaide team in this Sales Account Manager role.

Key Responsibilities

New Business Development

• Identify and secure new business aligned with MCC’s growth targets
• Build a healthy pipeline of high-value, high-margin opportunities
• Lead customer proposals and negotiations, ensuring profitable outcomes

Account Management & Growth

• Build and maintain strategic relationships with key customer contacts
• Deliver best-in-class service that protects revenue and ensures retention
• Create and execute account plans that drive revenue and margin growth
• Monitor and manage customer stock levels, credit, and cash flow in line with MCC processes
• Conduct regular account reviews and present data-driven insights to clients
• Gather and share market intelligence to inform team strategy and execution

Relationships

• Build trusted partnerships with both internal teams (Sales Support, Prepress, Production, Logistics, and Management) and external clients to ensure seamless service delivery
• Communicate proactively and clearly to align customer expectations with operational execution
• Collaborate across departments to identify and act on opportunities for margin improvement, cost savings, and process optimisation
• Act as a team player by offering timely support, sharing insights, and contributing to shared goals

Commercial Performance

• Achieve or exceed sales and margin targets within expense budgets
• Apply commercial acumen in pricing, deal structuring, and profitability analysis
• Drive process improvements that enhance customer value and MCC efficiency

Reporting & Analysis

• Accurately track and report on account performance, pipeline progress, and profitability
• Use Salesforce and Microsoft Office to support effective analysis, planning, reporting, and communication

Cross-Functional Collaboration

• Actively engage internal teams (Sales Support, Production, Logistics, Prepress) to ensure operational alignment with customer needs
• Share knowledge and support team initiatives that enhance service delivery and customer satisfaction

Safety, Quality & Compliance

• Ensure accurate and timely delivery of production information such as quotes and artwork
• Follow all MCC safety and environmental protocols and promote safe working behaviours
• Report hazards or non-conformances using appropriate procedures
• To carry out any additional duties and responsibilities as may be reasonably required to meet the demands of efficient company functioning.

About You (criteria)

• Proven sales or account management experience, ideally in manufacturing, FMCG or B2B environments
• Strong commercial acumen with a focus on revenue, margin, and cost
• Excellent communication and influencing skills
• Ability to build trusted relationships with internal and external stakeholders
• Highly organised with strong time management skills
• Confident using Microsoft Office (Excel, Outlook, PowerPoint, Word)
• Familiarity with Salesforce and reporting tools
• Ability to work both independently and as part of a collaborative team
• Resilient, adaptable, and focused on continuous improvement
• Strong commitment to delivering a premium customer experience
• Certificate IV (or higher) in Business, Sales, Marketing, or a related discipline
• Additional training in customer service, negotiation, or account management is highly regarded
• Willingness to undertake ongoing professional developments

The Benefits

• Competitive remuneration
• Health & wellness program
• Local & global career opportunities
• To help employees thrive at home & at work, we offer an Employee Assistance Program (EAP)
• Employee referral program, our employees are rewarded for helping us find great talent!
• Reward & recognition programs aligned to company values with high performance.
• Part of an organisation that strongly believes in sustainability goals to make a difference to our planet.

Apply Now

Are you interested or know someone who could be? Let them know! If you don’t quite meet all the criteria, but feel you can make a difference at MCC, we encourage you to submit your application. If your CV includes qualifications, work history, skills and experience, no need to also provide a cover letter. We look forward to receiving your application. 

Diversity & Inclusion 

At MCC, we believe what makes us unique, makes us better. We embrace & care deeply about creating a workplace where our people feel valued & empowered. We are committed to providing an environment in which everyone is included, treated fairly & with respect. We consider our people our best asset & understand the importance of bringing different perspectives. We are committed to providing equal opportunity regardless of gender identity/expression or ethnicity, disability, sexual orientation, or life stage. We encourage & welcome all genders, people of disability, first nations people, LGBTQI+ community, refugees & people from culturally & linguistic diverse backgrounds to apply.

MCC does not accept unsolicited resumes or referrals from recruitment agencies. Any resumes or candidate profiles submitted without a prior signed agreement will be considered the property of MCC, and we will not be liable for any fees related to such submissions.