Intern - Property Management (Property Operations)

What You’ll Do

The Property Management Intern will have an integral role in assisting the property manager in their oversight of building staff and maintenance operations at properties undergoing major capital improvements. They will gain knowledge and experience collaborating with colleagues, residents, contractors, vendors and investors as we undergo façade restoration projects, tenant-in-place renovations and various unit and common area renovations as well.

L+M provides a comprehensive internship program. Over the course of ten weeks, interns will receive exposure to the job site, learn about construction methods and techniques, tour various job sites, have lunch with company leaders, and present their lessons learned to senior management. While specific duties may vary by team, the tasks may include activities similar to the following:

Duties and Responsibilities

• Assist the Property Management Team with all operational procedures.
• Support the Property Manager in managing the punch list for units undergoing renovations, upgrades, and turnovers.
• Collaborate with the Property Manager (PM) and Assistant Property Manager (APM) on Housing Quality Standards (HQS) inspections, repairs, and court-ordered repairs.
• Coordinate access for both residents and contractors.
• Distribute tenant bulletins using property management software.
• Monitor the status of equipment repairs and provide updates to the appropriate parties.
• Assist the Property Manager with both active and aged violations (HDP, DOB, ECB), including follow-ups with third-party violation companies and updates in SiteCompli.
• Follow up on open work orders.
• Work closely with the Property Manager and engage the Legal Team to track, monitor, and resolve any housing preservation actions or litigation imposed by city agencies related to maintenance issues.
• Support, track, and assist both the site team(s) and the Property Manager on agency-specific inspections, such as NSPIRE, REAC, MOR, API, etc.

 Who We Want

The ideal candidate will have a strong interest in property management and operations management. No specific area of study is required; however, Real Estate, Property and/ or Project Management is preferred.

The ideal candidate should possess the following skills and qualities:

• Must be 18 years or older
• Pursuing undergraduate or graduate degree
• Strong customer service skills, attention to detail, and ability to organize and prioritize tasks
• Professional demeanor, enthusiastic team player, and willingness to learn new skills
• Capability to manage multiple projects simultaneously