Director of Inside Sales

KI is seeking a strategic and people-focused Director of Inside Sales to lead a high-performing team,drivecommercialgrowth,andhelpshapethefutureofoursalesorganization.

This role offers a unique opportunity to drive revenue growth, strengthen customer engagement, and enhance sales effectiveness while partnering closely with Sales, Marketing, Product Management, Customer Experience, and Sales Leadership.

As Director of Inside Sales, you will build upon a strong foundation and help accelerate KI's growth strategy by developing talent, improving sales performance, leveraging technology, and creating greater alignment across our commercial teams.

This is more than an Inside Sales leadership role. It is an opportunity to influence strategy, develop future sales leaders, and help define how KI engages customers in an evolving marketplace.

WhatYou'llDo

LeadaHigh-PerformingSalesOrganization

• Provideleadership,direction,andcoachingforKI'sInsideSalesorganization.
• Fosteracultureofaccountability,customerfocus,collaboration,andresults.
• Recruit,develop,andretaintopsalestalentwhilebuildingastrongleadershippipeline.
• MentorteammembersandpositionInsideSalesasadevelopmentpathwayforfutureFieldSalesandcommercialleadershiproles.

DriveRevenueGrowth

• Developandexecutestrategiesthatincreasepipelinegeneration,customerengagement,conversionrates,andoverallsalesperformance.
• PartnerwithFieldSalesleaderstostrengthencollaboration,leadmanagement,andcustomercoverage.
• Translatebusinessobjectivesintomeasurablesalesgoals,performancemetrics,andexecutionplans.
• Identifyopportunitiestoimprovecommercialeffectivenessanddriveprofitablegrowth.

PartnerAcrosstheBusiness

• CollaboratewithMarketingtoimproveleadgeneration,qualification,campaigneffectiveness,andcustomerengagement.
• PartnerwithProductManagement,CustomerExperience,andotherkeyfunctionstoaligncustomerneedswithbusinesspriorities.
• Serveasatrustedadvisorandstrategicpartnertocommercialleadership.

AdvanceSalesEffectiveness

• Championbestpracticesinsalesprocesses,forecasting,pipelinemanagement,andperformancemeasurement.
• DriveadoptionandoptimizationofSalesforceandothersalestechnologies.
• Leverageanalytics,automation,andAI-enabledtoolstoimproveproductivity,resourceallocation,andcustomeroutcomes.
• Continuouslyevaluateopportunitiestoimproveworkflows,teameffectiveness,andcustomerexperiences.

WhatYou'llBring

• 10+yearsofprogressivesalesexperiencewithinB2Borganizations.
• 5+yearsofsalesleadershipexperienceleadingInsideSales,BusinessDevelopment,SalesDevelopment,orrelatedcommercialteams.
• Provenabilitytobuild,coach,anddevelophigh-performingteams.
• Strongbusinessacumenwiththeabilitytotranslatestrategyintoexecution.
• ExperienceleveragingCRMplatforms,analytics,forecastingtools,andsalestechnologiestodriveperformance.
• Exceptionalcommunication,collaboration,andrelationship-buildingskills.
• Demonstratedsuccessdrivinggrowth,improvingsaleseffectiveness,andleadingchange.
• Experiencewithincommercialfurniture,manufacturing,distribution,industrial,architecture&design,construction,orrelatedindustriesispreferred.
• Abilitytotraveldomesticallyupto20%.

WhatWeOffer

• EmployeeStockOwnershipPlan(ESOP)
• Competitivehealth,dental,andvisionbenefits
• 401(k)withcompanymatch
• Generouspaidtimeoff
• Professionaldevelopmentandleadershipgrowthopportunities
• On-sitefitnesscenter,café,healthservices,andemployeeproductdiscounts
• Collaborativeculturefocusedoninnovation,continuousimprovement,andcustomersuccess