Application Services Associate I

Position Details:

The ideal candidate must have a high-level professional demeanor suitable for interaction with an experienced and active global clientele base. 

Job Description:

• As a member of the team, you will be responsible for processing retail client and institutional applications on daily basis.
• You will review the documentation related to new account opening.
• Respond to retail and professional clients' inquiries via calls & emails on timely basis.
• Registration of new clients and modification of their details on regulatory portals (NSE, NSDL, CKYC and KRA).
• Assist in Internal and External audits. Collaborate with other cross functional teams to assist with account approval and maintenance.
• Follow internal policy and procedures when dealing with various account-related tasks.
• Support aspects of client onboarding to ensure compliance with Anti-Money Laundering (AML), Know Your Customer (KYC), Customer Information Program, SEBI and PMLA guidance requirements.
• Contact retail and professional clients for follow up requirements via calls, chats & emails.
• Perform research via internal and external sources, collect and analyze documentation in accordance with regulatory and KYC requirements.
• Review negative media alerts from client screening tools (e.g., World-Check).
• Cross reference multiple databases, ensure that regulatory aspects of AML and KYC are completed prior account opening.

Qualifications

• College degree is required. Acceptable majors include: Finance, Accounting, or Information Systems.
• NSDL Certification Series 6.
• Minimum 1 year of experience in DP back office operations.
• Excellent communication skills in English (verbal and written) is a must.
• Proficient user of MS-Office applications, especially Excel.
• Ability to prioritize effectively and multi-task.
• Independent, punctual, and careful working methods.
• Motivated and trustworthy personality.
• Self-organized team player with a great eye for details

Company Benefits & Perks: 

• Competitive salary package.
• Performance based annual bonus (cash and stocks).
• Hybrid working model (4 days office/week).
• Group Medical & Life Insurance.
• Modern offices with free amenities & fully stocked cafeterias.
• Monthly food card & company paid snacks.
• Hardship/shift allowance with company provided pickup & drop facility*
• Attractive employee referral bonus.
• Frequent company sponsored team building events and outings.

*Depending upon the shifts.

**The benefits package is subject to change at the management's discretion.