Application Services Associate I

Position Details:

The ideal candidate must have a high-level professional demeanor suitable for interaction with an experienced and active global clientele base. 

Job Description:

• Exposure in the global client handling process (respond to retail and professional clients' queries via email, chats, and inbound calls)
• Assist clients with enquiries about accounts opening.
• Collaborate with other cross-functional teams to assist with account approval and maintenance. 
• You will review documentation related to new account opening.
• Follow internal policy and procedures when dealing with various account-related tasks.

Qualifications

• Education: University degree required (MBA/bachelor's in finance background)
• Excellent verbal and written communication skills in English are a must.
• Proficient user of MS Office applications, especially Excel 
• Ability to prioritize effectively and multitask. 
• Independent, punctual, and careful working methods 
• Organized team player with an excellent eye for detail 
• Good quantitative/analytical skills

Company Benefits & Perks: 

• Competitive salary package.
• Performance based annual bonus (cash and stocks).
• Hybrid working model (4 days office/week).
• Group Medical & Life Insurance.
• Modern offices with free amenities & fully stocked cafeterias.
• Monthly food card & company paid snacks.
• Hardship/shift allowance with company provided pickup & drop facility*
• Attractive employee referral bonus.
• Frequent company sponsored team building events and outings.

*Depending upon the shifts.

**The benefits package is subject to change at the management's discretion.