Temporary Day Service Supervisor

This is strictly an interim position

GoodwillIndustries of Greater New York and Northern New Jersey, Inc.

Job Description Form

Position Title:Day Service Supervisor               Location: Mission Services/Day Services/Jamaica   
                                                                                                     Project Discovery/PossibilitieS

Reports To:Program Manager         Cost Center: Various

General Purpose:In a few briefsentences summarize the primary duties and responsibilities.

Provide direct supervision to Habilitation Specialists and/or Direct SupportProfessionals (Rehabilitation Technicians) in Community Prevocational and Day HabilitationServices for individuals with Intellectual andDevelopmental Disabilities.Coordinate &ensure service deliveryfor a case load ofup to30individualswithI/DD.AdditionallyoverseeingHabilitations Specialist’simplementing of Person-Centered Practices to the program in its entirety. The supervisor is responsible for engagingeachindividual in aPerson-Centered Planning process to identify their goals and implement services and activities that will help them achievetheir highest level of independence while providing leadership to Habilitation Specialists and Direct Support Professions to ensure quality services throughout program. The supervisor splits his/her time between providing on-site guidance and leadership and taking care of various administrative issues as described in the essential function section. Complete all required documentation efficiently & to employers & fundingsource's standards.The supervisoris responsible for coordinating group &individual scheduling of activities and services,regularlyvisit program,volunteer sites and regularlycomplete assessments and/or updating Staff Action Plans. 

Essential Functions:Describe the intrinsic job duties that define the core responsibilities of the job.   

1. Complete required documentation (includingLife Plans, Monthly Case Notes, Person Centered Plans,Prevocational Assessments, DDP1’s,Incident Reports, and other required documentation) to funding source and oversight agency standards within specifiedtimeframes.  

1. EnsureIndividual's on caseload and in program meet monthly attendance goals. Prepare monthly attendance report forProgram Manager.  

1. Engageeachindividual in Person Centered Planning.  Use theirPerson Centered Plan and feedback as the basis for developing Staff Action Plans, Employment Plan, Goals, Staff Supports & Services.  

1. Creategroup &individual monthly schedule.Eachindividual's goals, interests, needs, and skills must be taken into account when developing the schedules. * Supervisoris required to ensure schedule development if Senior Technician is not assigned.    

1. Solicit feedback,observations, insights, & recommendationsfrom theindividual, Rehabilitation Technicians, & Job Developer regularlyonindividual's progress & changes to make toschedules &Staff Action Plan/Employment Plan.  

1. Ensure Person Centered Planning and Practices are carried out with Habilitation Specialists and Direct Support Professionals for all program participants.  

1. Responsible forsubmitting & balancing Petty Cash reports, tracking Metro Card distribution & reconciliation,submitting monthly transportation reimbursements, and conducting monthly fire drills at offsitelocations.*Supervisor must fulfil this is Senior Technician is not assigned. 

1. Visit hub sites & volunteer / internship sites to supervise activities, evaluateindividual's progress, andmonitor the quality of services/ activities and interactions between Rehabilitations Technicians andindividuals. 

1. Responsible for ensuring Rehabilitation Technicians provide daily services as written in theindividual's Habilitation Plan and accurately enter time & attendance and services provided toindividual'son a daily basis.  

1. In accordance with OPWDD and agency requirementsmodifies his / her own communication to ensure understanding & respect when interacting withindividuals; including modifying tone of voice and use of verbal & nonverbal techniques to meet theindividual's communication needs. 

1. Exercises good judgmentand discretion in all communications and when making decisions thatimpactindividuals, the group ofindividuals, and / or in crisis situations.  

1. Demonstrates the following desirable professional qualities: Professionaldemeanor follows punctuality & attendance policies, reliability, readily adapts to changes in work assignments,good communication skills, and pleasantness. 

1. For Prevocational Services, develop & support theIndividual's skills to help theIndividual meet the productivity expectations of thework place. 

1. Develop andmaintainpositive & productive relationships with coworkers, supervisors, and other colleagues,individuals, parents & caretakers, support teams, and internship / volunteersites.- Professionalism and Leadership goal  

1. Recruitment ofappropriate individuals into program, by doing outreach to Schools, Transition Coordinators, MSC’s etc.in order tomaintainappropriate number of clients in program. 

1. Liaise and troubleshoot withTransportation Company. 

1. Participate in annualLife Plan meetings. 

1. Provide oversight,guidance and discipline for rehabilitation techs. 

1. Responsible for hiring and disciplinary actionswhen needed.  

1. Works directly with QA dept. to ensure adherence tomaintaining charts in audit ready condition. 

1. Responsible foruploading and working with CHOICES & IRMA. 

1. Responsible for ADP T&A Supervisor  

1. Responsible forsubmitting requisitions in D35 * New Line combining all ADMIN assignments 

1. Responsible for overall site operations and safety.  

1. Other duties as needed orrequired. 

Qualifications/Basic Job Requirements:Describe the skills, knowledge and abilitiesrequired.  Includeminimumeducational and experience requirements and preferences.

Education: Bachelor degree from an accredited school in related fieldpreferred and/or combination of related work experience.  

Experience: One year ofwork experience in mental health,vocational rehabilitation, or case managementpreferred. 

Skills: Strong interpersonal& communicationskills. Strong organizational and time-management skills.  Ability to handlemultiple tasks simultaneously and prioritize demands. Facility with written communication. Ability to work independently with minimal supervision. Flexible and open tonew ideas. Approaches problems in asolution oriented manner. Avoids making assumptions aboutindividuals abilities and motivation. Deals with confidential information and issues using discretion and judgment.        

Scope of Responsibility & Positions Supervised:Where applicable describes level ofauthority, decision making discretion, consequences of actions, supervisory and fiscal responsibility. Provide metrics where possible. Level of supervisionreceived.

• Supervise RehabilitationSpecialists and Direct Support Professionals’ implementation of schedules & services.Provide support and training on how to positively interact withindividuals.Meet with Rehabilitation Technicians and Peers weekly to discussindividuals’ goals and achievements and coordinate schedules.   

• Address performance issues with Rehabilitation Technicians including punctuality, absences, communication issues andrelate any issues to Supervisor. Create Performance Improvement Plans when necessary.    

• Responsible for the staff development of Rehabilitation Specialists and Direct Support Professionals.  

• Maintain Fiscal Stability in the program and units of service  

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Special Working Conditions:Describe unusual working conditions orenvironmental factors

• Frequent travel & field workwithin the boroughs. 

• AttendanceatIndividual's meetingsthatmay occurin theeveningsand / or atoff site locations. 

• Onsite required   

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