Account Manager - Gear Cutting Tools & Workholding

Position Summary:
This position reports to a Regional Sales Manager (RSM). This role is responsible for managing and growing assigned customer accounts within a defined geographic region through direct selling of Gleason Corporation products and services. The Account Manager owns day-to-day account execution, customer relationships, and opportunity development while operating within established sales strategies and guidelines provided by the RSM.

Job Responsibilities

• Responsible for promotion, negotiation and sale of Cutting Tools and Workholding products within assigned accounts and region.
• Support promotion and opportunity identification for the RSM for all other Gleason products within assigned accounts and region.
• Develop and maintain positive customer relationships through regular face-to-face customer visits and interactions
• Travel to Customer locations throughout the region (50-70% of the time) with occasional travel to Gleason plants of manufacture. International travel may be required at times.
• Regular communications with plant of manufacture to monitor Customer order progress and support proactive follow-up to ensure orders remain on track. Communicates and resolves issues on behalf of the Customer.
• Detailed pre-sales and post-sales follow-up including reporting requirements (ERP, CRM, other)
• Communication of customer needs and requirements (VOC)
• Monitor and report on customer activity, competitive actions, and market conditions within assigned accounts
• Support booking activities and strategy deployment objectives within the region and specified accounts.

Qualifications

• Field sales experience in an industrial manufacturing industry and environment
• Technical background and experience in gear manufacturing and automation techniques preferred.
• Knowledge of cylindrical and bevel gear manufacturing preferred
• Proficient in Microsoft Office and CRM/ERP Systems
• Associates or Technical Degree in a relevant field (Engineering, Business, Marketing, etc.)
• Must have demonstrated business management experience and skills
• Self-motivated, results-oriented, and able to work independently within a team structure
• Strong organizational, management, Presentation and communication skills
• Strong understanding of commercial transactions in an industrial manufacturing company or tooling integrator

Computer Skills:

• Microsoft Office (Word, Excel, PowerPoint)
• Outlook
• Internet
• Project Management Software
• SAP Modules:
• Other: customer Relationship Management System experience preferred

Travel Requirements:

• Up to 75%