Clinical Scheduler: Baden Office

Clinical Scheduler:

Are you a passionate problem-solver with a knack for crafting elegant solutions? A Clinical Scheduler is being sought to join a rapidly growing team and shape the future of Concordia Visiting Nurses.

Competitive compensation and benefits package for the Clinical Scheduler include:

• Competitive Pay
• Comprehensive Benefits: Health, dental, vision, and life insurance.403(b) with Employer Match: Secure your financial future with our generous retirement plan.
• Paid Time Off (PTO) & Paid Holidays: Enjoy time off to recharge and relax.

What you’ll do as a Clinical Scheduler:

• Schedule Management: Creating and managing daily and weekly schedules for clinical staff, ensuring appropriate staffing levels based on client needs, preferences, and availability.
• Client & Caregiver Communication: Effectively communicating schedule updates, changes, and important information to clients, families, and clinical staff.
• Problem Solving & Adaptability: Responding proactively to last-minute changes, call-offs, and urgent client needs, finding efficient solutions to maintain continuity of care.
• Documentation & Compliance: Maintaining accurate records of schedules, authorizations, and client information within the scheduling software and electronic health records (EHR) systems, adhering to all HIPAA regulations and compliance standards.
• Collaboration: Working closely with the Clinical Manager, Intake team, and other staff members to coordinate admissions, initial visits, and ensure smooth transitions of care.
• Customer Service: Demonstrating a strong focus on customer service, ensuring all interactions are professional, empathetic, and patient-centered.

Who you are as a Clinical Scheduler:

• Personable & Empathetic: A friendly and positive demeanor with exceptional interpersonal skills, fostering trust and rapport with clients and caregivers.
• Highly Organized: Excellent organizational skills with meticulous attention to detail to manage complex schedules and multiple priorities effectively.
• Strong Communication: Clear and effective verbal and written communication skills for interacting with diverse individuals.
• Problem-Solver & Proactive: Ability to anticipate potential scheduling conflicts and find innovative solutions to ensure seamless care delivery.
• Technical Proficiency: Comfortable using scheduling software and Electronic Health Records (EHR) systems.
• High school diploma or GED equivalent.
• Knowledge of medical terminology and home health care operations is a plus.

About Concordia Visiting Nurses:

• Since 1881, Concordia Lutheran Ministries has been a place with a mission of caring. A place for healing. A place to feel comfortable. And a place where heartfelt Christian faith and a strong sense of service to others help us make a difference every day.

OUR Mission:

• To serve our aging community with a continuum of high-quality caregiving options, provided in a Christian environment, and to serve those with limited funds to the best of our ability.

Respect. Dignity. Compassion. Our Mission, Your Future! EOE