Program Manager

ASRC Federal is seeking an accomplishedProgram Manager to lead a complex, mission-critical technology program and serve as a trusted partner to our customer. This is a high-visibility leadership opportunity for an experienced technology executive who thrives in complex environments, builds high-performing teams, and is energized by delivering meaningful mission outcomes.

This position iscontingent upon contract award.

Work location: Onsite (customer site in Pasadena, CA)

Responsibilities

• Provide strategic leadership and overall program direction across technical, operational, contractual, financial, security, staffing, and service-delivery activities.
• Serve as the primary customer and executive point of contact, building strong relationships and ensuring program priorities remain aligned with mission objectives.
• Lead and inspire an integrated, multidisciplinary team of technical, operational, and business professionals.
• Drive delivery of secure, resilient, high-quality technology services that meet or exceed customer expectations.
• Establish priorities, align resources, and make timely decisions to keep the program focused on mission success and measurable outcomes.
• Lead modernization and continuous improvement initiatives, identifying opportunities to enhance performance, efficiency, resiliency, and customer value.
• Anticipate and proactively manage program risks, challenges, and dependencies, ensuring issues are addressed before they impact mission or service continuity.
• Coordinate effectively across internal teams, customers, subcontractors, and strategic partners to resolve complex issues and maintain seamless service delivery.
• Monitor and drive performance across key areas, including service levels, customer satisfaction, cost, quality, security, and operational excellence.
• Foster a culture of accountability, collaboration, innovation, and continuous improvement.
• Provide executive-level communication on program performance, risks, opportunities, and strategic priorities.

Requirements

• 15+ years of progressively responsible experience in IT program managementor a related technology leadership role.
• 7+ years of experience leading programs of significant scale, complexity, and mission criticality.
• Demonstrated success leading large, multidisciplinary teams and managing complex customer and stakeholder relationships.
• Experience delivering mission-critical technology services, modernization initiatives, and operational transformation.
• Strong executive presence with the ability to communicate effectively with customers, senior leaders, technical teams, and partners.
• Proven ability to navigate complex environments, solve problems, manage risk, and drive results.
• Strong understanding of program governance, performance management, financial oversight, and service delivery.
• Successful completion of a government issued background investigation.

Education

• Bachelor’s degree in business, information technology, engineering, management, or a related field.