BGR Data Business Analyst

Business Analyst (Data Products & Integrations) | permanent contract

Salary range34,976 - 48,092 EUR 

At Costa Coffee, we are what we craft.We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go –we’ve got you covered.

Join our Data & AI team and help shape the products and platforms that power Costa's business.You'll work across master data,integrations and cloud technologies, translating business needs into scalable data solutions that improve decision-making and operational efficiency. 

We want to bethe leaders innew technology that transforms coffee experiences. At the heart of this is our coffee technology hub in Sofia, developing fresh solutions and reimagining the future of coffee to make greatness every day.

We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day. 

And as aBusinessAnalyst,you’ll help make greatness every day too. 

So, why Costa?

We're a global coffee brand with bold plans and somepretty brilliantperks to sweeten the deal: 

• A Car Allowance (role dependent) 

• Life, Accident & Disability Insurance 

• Private Healthcare Benefits for you and your dependents 

• Wellness Allowance that includes a Multisport Card option 

We’re passionate about beinga great place to work, where you can bring your real self into our mix. Wefirmly support diversity,equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.   
  
To learn more about our Bulgaria hub, our roles, and Costa Coffee, head to our careers site here:https://bit.ly/bulgariahub.

Whatyou’ll do

Being a business analyst is your chance to join our exciting hub in Sofia - which meansyou’ll be: 

• Partnering with business stakeholders, productmanagers and engineers to understand challenges and define requirements for data products and platforms  

• Gathering, documenting and refining business, functional and data requirements across multiple initiatives and turning them into turning them into clear, actionable requirements and delivery outcomes 

• Supporting the delivery and continuous improvement of our Master Data Management (MDM) platform 

• Analysing business processes, dataflows and system integrations toidentify opportunities for optimisation and automation 

• Working with engineering teams to design and deliver scalable integration solutions using Azure technologies and APIs  

• Mapping data requirements,lineage and ownership to ensure trusted, high-quality data across the organisation  

• Facilitating workshops, backlog refinementsessions and stakeholder discussions to align business outcomes with technical delivery  

• Supporting testing,validation and business readiness activities to ensure successful product adoption  

• Contributing to agile ways of working and helping drive a product-led culture within the Data & AI team 

Who you are 

It’s your unique ingredientswe’re interested in: 

• Proven experience working as a Business Analyst within data, analytics,integration or technology teams  

• Strong understanding of data concepts including master data management, data quality, datagovernance and data modelling  

• Experience working with enterprise integration patterns,APIs and system-to-system data flows  

• Comfortable translating complex technical concepts into clear business language and vice versa  

• Experience working in Agile environments with cross-functional product and engineering teams  

• Strong stakeholder management skills, with the ability to challenge constructively and build trusted relationships  

• Analytical and naturally curious, with a passion for solving business problems through data  

• Experience with MDM platforms, retail/FMCG businesses or product-led organisations would beadvantageous

Nice to have 

• Knowledge of Azure services and cloud-based data platforms 

• Familiarity with data governance frameworks and metadata management 

• Understanding of API lifecycle management and integration best practices