Community Services Navigator

This Opportunity

We are currently looking to fill one full-time Community Services Navigator role in our Region of Durham - 1615 Dundas Street East, Suite 305, Whitby, ON, L1N 2L1.

Schedule: Monday to Friday 9 a.m. to 4:30 p.m.

Hours: 35 hours per week

Wage: $25.18 per hour

Responsibilities:

• Complete interRAI CHA Assessment for new and existing consumers.
• Renewal of annual service agreements for existing consumers.
• Intake and referral process for new consumers.
• Liaise with Home and Community Care Support Services and other community based agencies
• Wait list management and maintenance of files to ISO standards.
• Support wait list applicants to access community resources.
• Act as a community and intra-agency liaison, promoting a positive image of March of Dimes Canada and our services in the community.

Qualifications:

• Post secondary education in a related field (health or human services, PSW, SSW, DSW, or related) consider an asset.
• Experience and/or knowledge of interRAI CHA Assessment tool considered an asset
• Experience with completing consumer service agreements considered an asset
• Current Standard CPR/First Aid Certification or ability to renew
• Proficient in computer knowledge.
• Demonstrated ability to maintain confidentiality.
• Ability to communicate using a variety of methods, including sensitive conversations and conflict resolution with consumers
• Demonstrated reliability, maturity, ability to work independently, and strong organizational skills.
• Knowledge of assistive devices, funding sources, community services and resources, and assessment tools.
• Valid Driver’s License and insurance, and their own reliable transportation is required. Applicant must be willing to travel throughout the Region of Durham daily.