Security Supervisor - Kawana Shoppingworld

Security Supervisor | Kawana Shoppingworld

Lead a high-performing security team at one of the Sunshine Coast's premier retail destinations.

Trident Services Security Pty Ltd is a recognised leader in integrated security and cleaning services, delivering proactive, customer-focused solutions across retail centres, airports and commercial facilities throughout Australia.

We are seeking an experienced and motivatedSecurity Supervisor to lead our team atKawana Shoppingworld on the beautiful Sunshine Coast. This is afull-time Thursday to Monday day roster, offering an excellent work-life balance while leading the day-to-day operational and administrative management of the security function, ensuring exceptional safety, security and customer service outcomes for our client, retailers and the wider community.

What you'll be doing

• Report to the Regional Security Manager on all operational security and safety matters.

• Lead, mentor and coordinate the onsite security team to deliver outstanding service standards.

• Manage rosters, time and attendance, labour budgets and workforce performance.

• Ensure contractual compliance and adherence to site operating procedures and emergency management plans.

• Conduct audits, onboarding, inductions and ongoing site-specific training.

• Manage employee performance, coaching and corrective action where required.

• Coordinate ongoing training to maintain contemporary industry and contractual standards.

• Prepare operational reports and client performance documentation.

• Build strong relationships with centre management, retailers, emergency services and local stakeholders.

• Ensure compliance with relevant legislation, licensing requirements and company policies.

• Drive continuous improvement by identifying opportunities to enhance security operations and procedures.

About you

• Minimum3 years' experience in a security supervisory or leadership role.

• Proven ability to lead and develop large operational teams.

• Excellent communication, stakeholder engagement and conflict resolution skills.

• Strong understanding of security operations, emergency management and relevant legislation.

• Current QLD Security Provider licences includingSecurity Officer (Unarmed), Crowd Control and Monitoring.

• Current Senior First Aid & CPR certificate.

• Open Australian Class C Driver Licence.

• Full working rights in Australia.

• Confidence using workforce management and security reporting systems.

Why join Trident?

• Full-time leadership opportunity atKawana Shoppingworld

• Work with one of Australia's leading integrated security providers

• Supportive leadership with genuine career development opportunities

Trident is an equal opportunity employer and encourages applications from Aboriginal and Torres Strait Islander peoples, people with disability and members of the LGBTIQ+ community.