Rostering & Compliance Officer

Rostering & Compliance Officer -Brisbane Airport

Trident Services is currently seeking an experienced Rostering & Compliance Officer to join our high-volume, fast-paced operation based atBrisbane Airport. This is a critical role supporting a large workforce of 250+ employees across a complex rostering environment within anAirport setting.

About the Role

This position will see you responsible for managing rostering, payroll compliance, and workforce coordination across a large site/s. You will play a critical role ensuring accuracy, efficiency, and compliance with EBAs/awards while handling a variety of workforce queries with professionalism and care.

Key Responsibilities

• Develop, manage and maintain rosters for a large workforce (250+)
• Ensure compliance with EBAs, awards, and organisational policies
• Interpret industrial instruments, allowances, and pay conditions accurately
• Maintain and update workforce data
• Respond to staff queries in a calm, friendly, and professional manner
• Coordinate changes and adjustments to rosters in a dynamic environment
• Work closely with operational teams to meet workforce requirements

About You

• Proven experience in rostering and workforce coordination within a large, complex sites
•  Experience in usingDayforce (preferably but can train)
• Solid understanding of EBA and award interpretation, including allowances
• Highly computer savvy with strong systems skills
• Exceptional time management and organisational skills
• Ability to prioritise and work under pressure
• A calm, approachable, and solution-focused communication style when dealing with staff
• High attention to detail and commitment to accuracy
• Ability to pass Drug & Alcohol test and obtain Aviation security Identification Card  ( ASIC)

What’s on Offer

• Opportunity to join a large, dynamic workforce environment
• Exciting Brisbane Airport role with a supportive team
• Fulltime opportunity

Next Steps

If you're an experienced rostering professional looking for your next opportunity in a fast-paced and rewarding environment, we’d love to hear from you.

Why Work with Trident?

• Equal Opportunity Employer- We value diversity and encourage all candidates, including Aboriginal and Torres Strait Islanders, to apply.
• Competitive wages, superannuation, and employment benefits based on your role
• Career progression opportunities from casual to part-time or full-time
• Access to upskilling programs and certificates to grow your career
• We foster an inclusive team environment where personal growth and goals are supported

 
About Trident Services Australia Founded in 1996, Trident Services Australia has grown into a trusted provider of security and cleaning services. With over 2000 employees across Queensland, New South Wales, and the Northern Territory, we pride ourselves on teamwork, inclusion, and creating a supportive workplace. We are 100% Australian-owned and passionate about offering a career path with opportunities for development. If you're ready to join a team that supports your growth and provides meaningful work, apply now to become an Aviation Cleaning Supervisor at Brisbane Airport!