
Business Operations Supervisor
Summary
Responsible for supervising the scale-house operational support and financial reporting activities of the Landfill department; , purchasing and other revenue generating operations. Providing direction and support of scale house staff; directing and coordinating monthly customer billing, processing of accounts payable, and financial reporting. Provides administrative support as needed.
Number of Direct and Indirect Reports (include titles): 5 – Customer Service Representatives
Salary: Depending on qualifications and experience
Essential Duties and Responsibilities
- Direct and resolve operational duties within the scale house daily operating functions.
- Oversee administrative support operations for the Department. Evaluate staff performance, assess training needs, and develop improvements to workflow. Â
- Manage staff work schedules in conjunction with operational needs.
- Organize and direct preparation of monthly financial report.
- Administer and review monthly customer billing and accounts receivable.
- Monitor and control flow of cash receipts and disbursements.
- Aid and coordination with Purchasing Department to Financial Manager.
- Review and submit purchasing procurement process documentation.
- Maintain and support interactions with internal and external customers to address issues for resolution.
- Other duties as requested by management.
Minimum Qualifications
- 4-6 years of experience in bookkeeping, accounting, finance, customer service and/or administrative support
- 4-year college degree in Accounting, Finance, Business or related field
- Experience with progressive responsibility
Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job
Knowledge, Skills & Abilities
- Extensive knowledge in fields of business managerial concepts
- Excellent analytical skills and attention to details
- Skill in research, analysis, and data measurement techniques and tools
- Proficient skills in Microsoft Office and other software
- Excellent project management and organizational skills
- Excellent time management skills
- Ability to interact with employees at all levels
- Ability to multitask and adapt to changes in initiatives and requirements
- Ability to manage diverse staff and multi-functional departmental division
- Ability to develop business forecasts and models
- Ability to apply cross-functional knowledge
Licenses and Certifications
Valid Class C Texas driver's license
Physical Requirements / Work Environment
The incumbent works in a typical office environment; relatively free from unpleasant environmental conditions or hards.
Business Operations Supervisor · City of Garland