
Process Executive (Voice)
Who We Are
ABOUT ENOVIS™
Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company’s extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond. For more information about Enovis, please visitwww.enovis.com.
What You'll Do
Job Description
AtEnovis™wepayattentiontothedetails.Weembracecollaborationwithourpartnersandpatientsandtakeprideinthepursuitofscientificexcellence—withthegoaloftransforming medical technology as we know it.
Becausethat’showwechangethelivesofpatientsforthebetter.Andthat’showwecreatebettertogether.WhyworkatEnovis?Seeforyourself.
As a key member oftheRevenue Cycle Management team, you will play an integralpartinhelpingEnovisdrivethemedicaltechnologyindustryforwardbytransformingpatientcare and improving patient outcomes.
JobTitle:
SeniorProcessExecutiveVoice
Location:
Hyderabad,India
BusinessUnit:
RevenueCycleManagement
RoleSummary:
Areyoudetail-orientedandresults-driven?Wearelookingforamotivated,customer-focusedindividualtojoinourteamasaSeniorProcessExecutive-Voice.Inthisrole, theSeniorProcessExecutive-Voicewillberesponsibleforaccountsreceivable(AR)follow-upanddenialresolutionthrougheffectivecommunicationwithU.S.insurancecompanies and payers.
Thepositionrequiresstrongcommunicationskills,analyticalabilities,andknowledgeofrevenuecyclemanagement(RCM)toresolveclaimissues,reduceoutstandingAR,andimprovecashflow.Additionally,theSeniorProcessExecutivewillmentorjuniorassociates and contribute to process improvements.
Thisisanincredibleopportunitytoworkinafast-moving,patient-focusedsettingamongstextraordinarilytalentedprofessionalsdedicatedtomakinglife-changing
innovationspossibleinorthopedicsandbeyondwithbrandssuchasDonJoy,Aircast,ProCare and Exos.
KeyResponsibilities:
The following are the primary duties and responsibilities of this role. Other related duties may be assigned to meet the business need.
- Performend-to-endARfollow-upwithinsurancecompaniesviaoutboundcallsto resolve pending/unpaid claims.
- Analyzeclaimstoidentifyreasonsforrejections/denialsandensuretimelyresolution.
- Initiateappealsorescalateunresolvedclaimstotheappropriatedepartment.
- Documentallcalloutcomesandactionstakeninthebillingsystemwithaccuracy.
- AchieveandexceedSLA/KPImetricssuchasproductivity,callquality,resolutionrate, and turnaround time.
- Handlecomplexclaimescalationsandensureeffectiveclosure.
- CollaboratewithData,Quality,andClientTeamstoensuresmoothclaimresolution.
- Mentornewassociates,sharefeedback,andsupportknowledgetransfersessions.
- EnsurestrictadherencetoHIPAAcomplianceanddataconfidentialityguidelines.
RequiredSkills:
- StrongknowledgeofUSHealthcareRCM,especiallyARfollow-up,denialmanagement, and payer guidelines.
- Excellentverbalcommunicationskillswithneutralaccentandactivelistening.
- Ability to handle difficult conversations and negotiate effectively withpayers.
- Proficiencyinworkingwithpracticemanagementsystems,payerportals,andMS Office tools.
- Strongproblem-solvingandanalyticalability.
- Attention to detail and ability to multitask while working with multiple systems.
- Flexibility to work in night shifts/US time zones.
- Teamplayerwiththeabilitytomentorandsupportjuniorstaff.
- Abilitytowork5daysaweekinHyderabadoffice
Qualifications:
- Graduateinanystream(BA/BCOMpreferred).
- 1-3yearsofexperienceinUSHealthcareRCMVoice/CustomerService(AR calling,patientbilling,orclaimresolution).
- PriorexperienceinhandlingcomplexARscenarios,theauthorizationprocess,and escalations is preferred.
ABOUTENOVIS
EnovisCorporation(NYSE:ENOV)isaninnovation-drivenmedicaltechnologygrowth companydedicatedtodevelopingclinicallydifferentiatedsolutionsthatgenerate
measurablybetterpatientoutcomesandtransformworkflows.Poweredbyacultureof continuousimprovement,globaltalentandinnovation,theCompany’sextensiverangeofproducts,servicesandintegratedtechnologiesfuelsactivelifestylesinorthopedics andbeyond.Visitwww.enovis.comtolearnmore.
“Creatingbettertogether”.It’stheEnovispurpose,andit’swhatdrivesusandempowersuseverydayonaglobalscale.Weknowthatthepowertocreatebetter–forourcustomers,ourteammembers,andourshareholders–beginswithhavingthe bestteam,pursuingcommongoals,operatingatthehighestlevels,anddeliveringextraordinary outcomes.
WhatdoescreatingbettertogethermeantousatEnovis?Discoverthe“why”behind our purpose, values and behaviors:
OurEnovisPurpose,ValuesandBehaviorsonVimeo
Weofferacomprehensivebenefitspackagewhichincludes:
- Medical,Life,andAccidentalInsurance
- LeavesandHolidays
- TransportationAllowance/PickandDropFacility
- NightshiftAllowancesandOtherBenefits
ABOUTENOVIS
EnovisCorporation(NYSE:ENOV)isaninnovation-drivenmedicaltechnologygrowth companydedicatedtodevelopingclinicallydifferentiatedsolutionsthatgenerate
measurablybetterpatientoutcomesandtransformworkflows.Poweredbyacultureof continuousimprovement,globaltalentandinnovation,theCompany’sextensiverangeofproducts,servicesandintegratedtechnologiesfuelsactivelifestylesinorthopedics andbeyond.Visitwww.enovis.comtolearnmore.
EQUALEMPLOYMENTOPPORTUNITY
Enovisprovides equalemployment opportunities basedonmerit, experience, andotherwork-related criteria and without regard to race, color, ethnicity, religion, national origin,sex,age,pregnancy,disability,veteranstatus,oranyotherstatusprotectedby
applicablelaw.Wealsostrivetoprovidereasonableaccommodationtoemployees’beliefsandpracticesthatdonotconflictwithEnovispoliciesandapplicablelaw.We valuetheuniquecontributionsthateveryemployeebringstotheirrolewithEnovis.
EQUAL EMPLOYMENT OPPORTUNITY
Enovis provides equal employment opportunities based on merit, experience, and other work-related criteria without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees’ beliefs and practices that do not conflict with Enovis policies and applicable law. We value the unique contributions that every employee brings to their role with Enovis.
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