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[Job] Customer Support Specialist - Dutch - Remote in Greece

Harmonivity
๐Ÿ‡ฌ๐Ÿ‡ท Greece
Remote
7 months ago

What You Will Be Doing:

  • Handling incomingphone calls, messages, and emails from customers.

  • Providing information and assistance on products, including vacuum cleaners, air purifiers, hair care tools, and more.

  • Troubleshooting technical issues and offering solutions to customer inquiries.

  • Processing warranty claims, repairs, and replacements.

  • Offering product recommendations based on customer needs and preferences.

  • Maintaining high customer satisfaction through professional and courteous communication.

Job Requirements:

  • Excellent writing and verbal communication skills inDutch andEnglish.

  • Strong attention to detail.

  • Good technical troubleshooting and problem-solving skills.

  • Ability to handle unexpected changes and customer concerns with professionalism.

  • Experience in customer support or technical support roles will be appreciated.

What We Offer:

  • Relocation support: Flights, accommodation & housing assistance, all at no cost to you

  • Competitive monthly salary + 2 extra salaries per year.

  • Health carebenefits and numerous otherdiscounts.

  • Full training by certified instructors on products and customer service techniques.

  • Professional growth and development opportunities.

  • Special events, community involvement, and social responsibility initiatives.

  • Free online Greek language courses.

  • State-of-the-art premises, providing a great working environment with relaxing break areas.

[Job] Customer Support Specialist - Dutch - Remote in Greece ยท Harmonivity

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